DELETING ADMINISTRATOR

mzohn
mzohn Member Posts: 6 Reckoner Reckoner
in Accounts Hosted

We wish to delete one of administrators from our reckon hosted file. I cant seem to do it under the control panel, it gives no option to delete only renew. We have another administrator file and no longer need the second one. Can someone help with this please.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,184 Reckon Hall of Famer Reckon Hall of Famer

    Within the program go to Company on the toolbar, then users and you can delete from there. I could be wrong but I thought there could only be one administrator user in a file

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,115 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @mzohn Are you referring to the (paid) User (licence) under the platform Control Panel

    or

    the Company File Users (where you actually log into your specific Reckon company file) ?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • mzohn
    mzohn Member Posts: 6 Reckoner Reckoner

    HI, We had 2 licenses both as admin and two different signins. I worked it out i had to disable it so it is no longer in use.

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