Change message text in payslip email

SydneyFlow
SydneyFlow Member Posts: 4 Novice Member Novice Member

How do I change the message and text that is sent out in a payslip email?

I'd like to add some our own business info to the email

Answers

  • Reeta
    Reeta Reckon Staff Posts: 330 Reckon Staff Reckon Staff

    Hi @SydneyFlow ,

    Thank you for your query.

    To modify the email content for pay slips, please navigate to Settings > General and Email Settings.

    From there, select "Pay slips" and make the necessary changes, then save your changes.

    If you need any further help, please let me know.

  • SydneyFlow
    SydneyFlow Member Posts: 4 Novice Member Novice Member

    Thanks reeta but unfortunately I've tried that and it doesn't work, the payslip email is completely different.

    Does it actually work for you?

  • Reeta
    Reeta Reckon Staff Posts: 330 Reckon Staff Reckon Staff

    @SydneyFlow ,

    My apologies for inconvenience. I will do some test and let you know the outcome.

    Regards,

    Reeta

  • Reeta
    Reeta Reckon Staff Posts: 330 Reckon Staff Reckon Staff
    edited September 11

    @SydneyFlow ,

    I truly appreciate your patience while I tested this on my end.

    I completely understand where you're coming from, and I’m really sorry for any confusion or inconvenience this may have caused. At this stage, unfortunately, the option to change the pay slip content isn’t available. The system currently uses the default template only, and the content option in the settings menu doesn’t apply.

    That said, your feedback is incredibly valuable. If you’d like to see this feature added in the future, I encourage you to share your suggestion on our Ideas page and cast your vote for that feature. Our development team regularly reviews submissions there when planning future updates. You can submit your idea using the link below:

    Again, I’m really sorry we don’t have a solution for this right now, but I hope this helps clarify things. Please don’t hesitate to reach out if you have any other questions or need further assistance, I’m here to help.

    Regards,

    Reeta