Taxable Payment Report on Reckon Account Premier - Desktop

SASECurity
SASECurity Member Posts: 4 Novice Member Novice Member
in Reckon Accounts (Desktop)

For many years I have been lodging a TPAR through my accountant. I simply created the file Supplier/Tax Activities/Process taxable payments and saved file in whichever format it was generated. This is then lodged via ATO portal. However, this year, the ATO portal simple says the "File Type is not supported."

I have never in the past changed the format as the (*) has been sufficient. This year not.

I have tried as a .txt and this is not working either. I tried calling Reckon but this has been of no assistance. Is there a way this can be done without me having to submit 50+ subcontractors manually via ATO portal.

Answers

  • Jason_Z
    Jason_Z Reckon Staff Posts: 245 Reckon Staff Reckon Staff

    Hi @SASECurity,

    Could you confirm what file type are you trying to submit to get the "File Type is not supported." error?

    Also, the * usually appears when it wants you to give the file a name. Just confirming you did add one?

    Look forward to hear from you.


    Thanks,
    Jason

  • SASECurity
    SASECurity Member Posts: 4 Novice Member Novice Member

    Hi Jason

    type of file is simply listed file. SHould it be .txt or .xls?

    I am not giving it a file type but still always has a name - that is automatically generated anyway - i just amend to the company

    Screenshot 2025-09-12 155558.jpg Screenshot 2025-09-12 155737.2.jpg
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,645 Reckon Community Manager Community Manager
    edited September 12

    Hi @SASECurity

    The type field can stay as it is, you just need to give it a file name. There's a post that came up recently here which sounds somewhat similar to what you've outlined. In that case, the wrong file was being inadvertently selected.

    Sorry to ask the basic question but are you 100% sure you're selecting the correct file to upload to the ATO Portal?

  • SASECurity
    SASECurity Member Posts: 4 Novice Member Novice Member

    HI Rav

    Yes, I have seen that post which is what prompted me to come to this site.

    I am saving it to the desktop so there is no mistake about which file I am uploading

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,110 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Whereabouts are you trying to upload it in the ATO portal ? Make sure you're in File Transfer from the Lodgments dropdown menu:

    image.png

    Are you using the latest (2025) version of Reckon Accounts Premier ?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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