Employee with No File Number

Kathyd
Kathyd Member Posts: 131 Reckoner Reckoner
in Accounts Hosted

We have started a new employee who is in the process of getting his TFN. I have taken the correct tax accordingly but am unable to upload into the STP. Previously you could type in 111111111 & it would accept it . But it will not. Am I able to upload all the other employees in the payroll to STP ?

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    Yes I also have used the 111111…… it will upload the rest to STP, but you will have to override the prefill figures on the BAS I seem to remember

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,208 Reckon Community Manager Community Manager

    Hi @Kathyd

    What's happening specifically when you send the STP submission with this employee included? ie. what is the error response you're being sent back?

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    in my case I seem to remember that when I went to export the STP, it wouldn’t allow me to tick the employees with no TFN,

    I could be wrong but once I entered the 111 TFN I thought it worked, but it was a while ago so not sure

  • Kathyd
    Kathyd Member Posts: 131 Reckoner Reckoner

    Yes, Im not sure why it didnt work but it did just now. I untick than ticked again and its taken. Sorry to have bothered you but I do appreciate the quick response

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    Glad it has worked for you

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