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I use quicken 2010 personnal plus, today it stop entering transaction

azuka

Hello Members??
i am old guy using personnal plus since 1991..

everything was ok tilol today?? i open quicken normally.. i enter 2 transactions ok.. then i enter another transaction?? as

date.. ssell stock . number of shares .. price

.. it calculate.. but does not process it

may i ask for help?? thank you

i got 2 laptops and mboth do same

Comments

azuka

Hello Members??
i am old guy using personnal plus since 1991..

everything was ok till today?? i open quicken normally.. i enter 2 transactions ok.. then i enter another transaction?? as

date..ssell stock . number of shares .. price

.. it calculate.. but does not process it

may i ask for help?? thank you

i got 2 laptops and mboth do same

Rav

Hi @azuka

Welcome to the Reckon Community

If you're using Personal Plus as you've mentioned, please use the Personal Plus and Home & Business page on the Community for your post. I've moved the 3 posts you've created today into the right place and I'd recommend reading the information here - I need to create a post.. which category do I select?

In regard to your query itself, are you encountering an error message at all throughout this process? Have you shut the software down in full then relaunched it then tested again?

azuka

yes from today

Hello Members??
i am old guy using personnal plus since 1991..

everything was ok tilol today?? i open quicken normally.. i enter 2 transactions ok.. then i enter another transaction?? as

date.. ssell stock . number of shares .. price

.. it calculate.. but does not process it

may i ask for help?? thank you

i got 2 laptops and mboth do same

azuka

Hello Support..

i use quicken 2010 personnal plus

it stop working 0n 18 september ,, when i was entering stocks transactions\??

it type it in .. but does not enter . and mov e next line??

quicken did give me a new link to reinstall ??

still does not work??

my son had a look and say

i have 16000 transactions entries .. the computer is so slow?? and he think it did reach the limit??

what you suggest

kindly thank you

azuka

Need support??

i did uninstall quicken2010 .. yes

i did subscribe for RECKON 31 plus.. and install

still same issue ??? wont let me any more entries after 18 september??

reckon does not support on phone

Eric Murphy

Mate, I don't meant to be rude but your posts make zero sense to the average punter to try and help you.

What is the actual problem?

azuka

sorry Sir, i accept your credentials..

but like i said..

i install the RECKON 31.. paid subscribption..

restore backup file as per qi\uicken2010

last entries were 18 september..

now i try to enter transaction , say as 10 november ..

when enter »> does not process and move to next?

hope it is clear

thanks

azuka

on the RECKON/ QUICKEN i run

the company.. and as sub account private..

i just did an entry and it work..

hope it help

thanks

azuka

If you cannot do more entries in Reckon v31.0, you may have reached the transaction limit for your subscription or the software might have a different type of entry limit for your specific product. Other potential issues could be a corrupted company file, outdated software, or an account-related problem. You should check your subscription details, try creating a new company file to test, and contact Reckon support if the problem persists. Potential solutions

Check your subscription: Your current subscription may have a limit on the number of transactions you can process. Check your subscription details to see if you have exceeded any limits.
Check for software updates: Ensure you have the latest updates for Reckon v31.0. An outdated version could be causing the issue.
Create a new company file: To test if the issue is with your current company file, try creating a new one. If you can enter data into a new file without any problems, your old file may be corrupted.
Contact Reckon support: If the problem persists, it's best to contact Reckon support directly. They can provide specific guidance and assistance for your version of the software and your account.

azuka

looks like nobody can help

Contact Reckon support: If the problem persists, it's best to contact Reckon support directly. They can provide specific guidance and assistance for your version of the software and your account.

azuka

so where is the issue??

quicken 2010 has been updated to Reckon 31,

entries stop adding / processing 18 september 2025 on company account.

on parrallel it still working on trading account??

first hint??

we look at memories problems?? both laptops got 4 GB , which seems enough according to RECKON specs?

not likely memories issues?? second hint??

backup files?? we did a new backup file? coz suggested IDRIVE could bwe an issue??

not likely backup issues?? ??

did a validate check?? can not find it again» but was a few issues ,, only in 2009 ?? not sure>

but all entries on quicken are proof by banks and brokers statements.. and all matching>

can not see an issue??

that the best i can explain??

for sure it is a nut case??

azuka

quicken 2010 is same as RECKON 31

now some one say software got a limit on entries??

Reckon say there is no limits on entries?

have a nice weekend

thanks

azuka

i ask a friend to try

i try install 4 different version of quicken and i cannot get them to install on my computer. so i download windows 7, install quicken 2010 but i dont have serial number. so i install 2013 and it install without serial number - but your file still broken in the same way. and i have more ram 16GB. same problems - cannot add one transaction until i delete one transaction. and its very slow to add the transaction. very late now but try more tomorrow

it is lock on 18 september 2025

Eric Murphy

The admin should close this thread. It's going nowhere.

Azuka try to stop rambling because all it's doing is making your issue harder to understand.

Are now using v31 or some other version because you've mentioned probably 4 different versions at this point.

If you can't add another entry, what have you tried so far?