I use quicken 2010 personnal plus, today it stop entering transaction

azuka
azuka Member Posts: 19 Reckoner Reckoner

Hello Members??
i am old guy using personnal plus since 1991..

everything was ok tilol today?? i open quicken normally.. i enter 2 transactions ok.. then i enter another transaction?? as

date.. ssell stock . number of shares .. price

.. it calculate.. but does not process it

may i ask for help?? thank you

i got 2 laptops and mboth do same

Comments

  • azuka
    azuka Member Posts: 19 Reckoner Reckoner
    edited September 22

    Hello Members??
    i am old guy using personnal plus since 1991..

    everything was ok till today?? i open quicken normally.. i enter 2 transactions ok.. then i enter another transaction?? as

    date..ssell stock . number of shares .. price

    .. it calculate.. but does not process it

    may i ask for help?? thank you

    i got 2 laptops and mboth do same

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,209 Reckon Community Manager Community Manager
    edited September 22

    Hi @azuka

    Welcome to the Reckon Community

    If you're using Personal Plus as you've mentioned, please use the Personal Plus and Home & Business page on the Community for your post. I've moved the 3 posts you've created today into the right place and I'd recommend reading the information here - I need to create a post.. which category do I select?

    In regard to your query itself, are you encountering an error message at all throughout this process? Have you shut the software down in full then relaunched it then tested again?

  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    yes from today

    Hello Members??
    i am old guy using personnal plus since 1991..

    everything was ok tilol today?? i open quicken normally.. i enter 2 transactions ok.. then i enter another transaction?? as

    date.. ssell stock . number of shares .. price

    .. it calculate.. but does not process it

    may i ask for help?? thank you

    i got 2 laptops and mboth do same

  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    Hello Support..

    i use quicken 2010 personnal plus

    it stop working 0n 18 september ,, when i was entering stocks transactions\??

    it type it in .. but does not enter . and mov e next line??

    quicken did give me a new link to reinstall ??

    still does not work??

    my son had a look and say

    i have 16000 transactions entries .. the computer is so slow?? and he think it did reach the limit??

    what you suggest

    kindly thank you

  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    Need support??

    i did uninstall quicken2010 .. yes

    i did subscribe for RECKON 31 plus.. and install

    still same issue ??? wont let me any more entries after 18 september??

    reckon does not support on phone

  • Eric Murphy
    Eric Murphy Member Posts: 574 Reckon Hall of Famer Reckon Hall of Famer

    Mate, I don't meant to be rude but your posts make zero sense to the average punter to try and help you.

    What is the actual problem?

  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    sorry Sir, i accept your credentials..

    but like i said..

    i install the RECKON 31.. paid subscribption..

    restore backup file as per qi\uicken2010

    last entries were 18 september..

    now i try to enter transaction , say as 10 november ..

    when enter »> does not process and move to next?

    hope it is clear

    thanks

  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    on the RECKON/ QUICKEN i run

    the company.. and as sub account private..

    i just did an entry and it work..

    hope it help

    thanks

  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    If you cannot do more entries in Reckon v31.0, you may have reached the transaction limit for your subscription or the software might have a different type of entry limit for your specific product. Other potential issues could be a corrupted company file, outdated software, or an account-related problem. You should check your subscription details, try creating a new company file to test, and contact Reckon support if the problem persists. Potential solutions

    • Check your subscription: Your current subscription may have a limit on the number of transactions you can process. Check your subscription details to see if you have exceeded any limits.
    • Check for software updates: Ensure you have the latest updates for Reckon v31.0. An outdated version could be causing the issue.
    • Create a new company file: To test if the issue is with your current company file, try creating a new one. If you can enter data into a new file without any problems, your old file may be corrupted.
    • Contact Reckon support: If the problem persists, it's best to contact Reckon support directly. They can provide specific guidance and assistance for your version of the software and your account. 
  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    looks like nobody can help

    • Contact Reckon support: If the problem persists, it's best to contact Reckon support directly. They can provide specific guidance and assistance for your version of the software and your account. 
  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    so where is the issue??

    quicken 2010 has been updated to Reckon 31,

    entries stop adding / processing 18 september 2025 on company account.

    on parrallel it still working on trading account??

    first hint??

    we look at memories problems?? both laptops got 4 GB , which seems enough according to RECKON specs?

    not likely memories issues?? second hint??

    backup files?? we did a new backup file? coz suggested IDRIVE could bwe an issue??

    not likely backup issues?? ??

    did a validate check?? can not find it again» but was a few issues ,, only in 2009 ?? not sure>

    but all entries on quicken are proof by banks and brokers statements.. and all matching>

    can not see an issue??

    image.png

    that the best i can explain??

    for sure it is a nut case??

  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    quicken 2010 is same as RECKON 31

    now some one say software got a limit on entries??

    Reckon say there is no limits on entries?

    have a nice weekend

    thanks

  • azuka
    azuka Member Posts: 19 Reckoner Reckoner

    i ask a friend to try

    i try install 4 different version of quicken and i cannot get them to install on my computer. so i download windows 7, install quicken 2010 but i dont have serial number. so i install 2013 and it install without serial number - but your file still broken in the same way. and i have more ram 16GB. same problems - cannot add one transaction until i delete one transaction. and its very slow to add the transaction. very late now but try more tomorrow

    it is lock on 18 september 2025

  • Eric Murphy
    Eric Murphy Member Posts: 574 Reckon Hall of Famer Reckon Hall of Famer

    The admin should close this thread. It's going nowhere.

    Azuka try to stop rambling because all it's doing is making your issue harder to understand.

    Are now using v31 or some other version because you've mentioned probably 4 different versions at this point.

    If you can't add another entry, what have you tried so far?