Reflect Invoice No. or Purchase Order No. in subject when emailing from Reckon


Often when we email our purchase orders/invoices from Reckon the client will respond to our email and we have NO idea what invoice/purchase order they are referring to as the subject line only says "Purchase Order sent from ……….." or "Invoice sent from………". It is very annoying as several of us share the same email address and we don't know which purchase order or invoice they are referring to. Is there any way when we email from Reckon the system can put the invoice/purchase order number in the subject line when sending????
Answers
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Hi @Burnbaby
If you setup your Preferences you can use tags.
Click on the Edit menu then Preferences
Go to the Send Forms section and the Company Preferences tab
You can review the different available tags
You can then add a tag to the relevant part of your email such as the Subject line.
Regards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
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OMG this is amazing, didn't know this was possible! Will have a go and see if it works ….thankyou
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@Burnbaby Personally, I just set the Online Preferences to Display each email before sending:
… & manually add it then:
(Mind you, I don't do many. That obviously wouldn't be a workable solution for a large volume &/or batch emailing 😬)
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Hi @Burnbaby
Using those available tags can be useful to personalise the email being sent in a consistent manner.
Regards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
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