AL Issue

prasanna
prasanna Member Posts: 109 Reckoner Reckoner
in Accounts Hosted

Hi Team ,

this emp was terminated and inactive

why it is keeping AL going negative ??

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Comments

  • Lucas
    Lucas Reckon Staff Posts: 574 Reckon Staff Reckon Staff

    Hi @prasanna,

    Did you happen to accidently add them in your pay run? If you keep adding them in the pay run the information will keep updating for this employee.

    I recommend that you double check the information and previous pay runs.

    Let me know how you go.

    Lucas.png
  • prasanna
    prasanna Member Posts: 109 Reckoner Reckoner

    Hi Lucas .

    if so how do we remove from pay run? since they are inactive emp they are not supposed to come to pay run

    aren't they

    Thanks

  • Reeta
    Reeta Reckon Staff Posts: 385 Reckon Staff Reckon Staff
    edited December 2025

    Hi @prasanna ,

    Could you please let me know :

    • Was the employee terminated using the termination process in Reckon Hosted?
    • Did you process a final pay that included any leave payout?
    • Were any manual adjustments made to their leave balance before termination?
    Reeta.png
  • prasanna
    prasanna Member Posts: 109 Reckoner Reckoner

    • Was the employee terminated using the termination process in Reckon Hosted? yes
    • Did you process a final pay that included any leave payout?- yes
    • Were any manual adjustments made to their leave balance before termination? - NO
  • Acctd4
    Acctd4 Accredited Partner Posts: 4,237 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    This happens for 2 reasons:

    1. The employee's leave balance - as shown on their relevant leave tab - was displaying as negative when terminated (& wasn't manually corrected to 0.00)
    2. The [ "Term'n-Unused AL …" ] Payroll Item, wasn't linked to the Annual Leave tab here, when it was set up:
    image.png

    This selection is crucial as it is the ONLY place where you link to the relevant leave tabs!

    Unfortunately, it's also only accessible ONCE, at initial setup - It doesn't display when you check the Payroll Item configs later 😬

    Shaz Hughes.png

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