RESC error

Kali
Kali Member Posts: 428 Reckon Legend Reckon Legend
in Reckon Payroll

Hi,

I’m processing a pay run and noticed that for one employee the system is incorrectly calculating an additional $2.92 as RESC. There should be no RESC at all.

The gross pay is $1,133.45, so the SGC should simply be 12% of that = $136.01. However, the payslip is showing $138.93, with the extra $2.92 appearing as RESC on the pay summary report.

Can you clarify why this is happening?

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Comments

  • Eric Murphy
    Eric Murphy Member Posts: 607 Reckon Hall of Famer Reckon Hall of Famer

    Is that the only super item in the pay run for the employee?

    Are you using a new pay item in this pay?

  • Kali
    Kali Member Posts: 428 Reckon Legend Reckon Legend

    Hi Eric,

    Thanks for your response.

    There was nothing unusual in this pay run compared to any of his others. It appears to have been a system glitch, as it occurred again this pay run.

    I resolved it by completely removing him from both runs and reprocessing them, after which no RESC was calculated.

    Cheers,

  • Eric Murphy
    Eric Murphy Member Posts: 607 Reckon Hall of Famer Reckon Hall of Famer

    Glad you got it working

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