How to enter bank account details for Beam lodgement

Hi Team,

I am preparing to submit my first Beam Superstream today and seem to have an issue that I have message that says "There are 2 error(s) below from the latest validation. Ensure all details are correct before lodging the batch".

Account BSB must be provided

Account Number must be provided

Can someone please help me where validate our company bank details because I am 100% certain I already did this with the initial set up of Beam in Reckon Payroll. When I check our bank account details under the Banking tab.

Thank you.

Regards,

Jen

Comments

Rav

Hey Jen

Great to hear you're starting off with Beam 🎉

For your bank account details, I think that'll be related to your bank account setup within your Reckon One book itself. Head into Payroll Settings ➡️ Bank Accounts ➡️ Click the Edit button on your bank account and ensure you've entered the correct financial institution details there.

Give that a try and let me know how you get on.

JEN

Hi Rav,

Thank you for your quick reply. I wanted to get ahead of the July mandatory weekly Super payday.

I have checked our bank details as per your example above and our bank details are correct. This is what I entered upon the initial Beam setup process.

Only the opening balance doesn't have an amount in the box. I'm little confused why I would get the warning message in Beam.

Appreciate any feedback from yourself or your team, as I don't want to lodge the Super for it only to bounce back.

Regards,

Jen

klaura

Hi @JEN ,

Could you also check that the Default payments for superannuation is set to the right bank account? Sometimes the bank is set correctly but isn’t selected as the default for super payment.

JEN

Hi @klaura

I selected our company bank account details as the setting was ticked using the default "My bank account".

This has resolved the issue. 😀

Thank you so much for your help, your'e a lifesaver.

Kind Regards,

Jen

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