When you see the Reckon Accounts Login screen, press the Cancel button. Downloading the file: 1) Once logged into Reckon Accounts Hosted, click on the floating toolbar as shown below. 2) Click on the ‘down arrow icon’ to download the file. 3) You will see the file browser window will open. It will by default look into the…
Login to the Hosted platform. In the Dashboard, click on the Control Panel button. In the Control Panel screen, click on 'Log off Remote Sessions' If there are user session present, click on blue hyper link 'Log off user'. Regards, Data Recovery Team
If you are currently able to open the company data file successful, yet when attempting to backup are encountering problems this may be due to multiple issues. Some problems are minor whilst others may require additional measures. This is why regular backups and file maintenance needs to be performed at regular intervals…