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Important recommendations for password, backups and file maintenance on Reckon Accounts Desktop
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
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#TipTuesday - Keyboard Shortcuts ⌨️✂️
It’s time again for #TipTuesday. Today’s tip covers some useful and frequently used keyboard shortcuts, that may be useful in your day to day activities or when in consultation with the Technical Support Team for troubleshooting assistance. Opening the software without loading the last opened file Hold down the CTRL key…
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#TipTuesday: How to Share and Unshare Company Files
Greetings! Stay a while and listen. Today's #TipTuesday is about one of the most-frequently called questions: how do I share and unshare company files? With the new MFA security system in-place, it's pivotal for clients, companies, and accountants to keep company files interconnected in Hosted. As such, this post aims to…
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The attempt to login with user name failed. This user is already logged into the company file 💻
The attempt to login with user name failed. This user is already logged into the company file This message can appear if your previous login session was not disconnected properly. For example, if you close the browser or tab without first logging off or if you've left your session inactive for over 2 hours and then attempt…
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On-demand webinars for Reckon Accounts Hosted 🎥💻
Hi everyone! Did you miss the opportunity to register for one of our recent live webinars? Don't worry you can now purchase any of our current webinars on-demand to watch (or re-watch) at any time including access to all webinar materials such as workbooks and key info. Check out our on-demand webinars for Reckon Accounts…
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Reckon Accounts Hosted's internal browser has been updated! 🆕
Hi everyone, With the recent system upgrade for Reckon Accounts Hosted, you may have noticed a change to the internal browser that opens within Hosted when you're performing certain tasks such as exporting your STP file, accessing the Ideas Portal etc. Reckon Accounts Hosted's internal browser has been upgraded to…
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🔔 Get notified of the latest news & announcements for your Reckon software! 🆕
Hi everyone! I know its super important to stay up to date with the latest news & announcements for your Reckon software. Its now super simple to stay notified of the latest important info for your specific Reckon software! Simply hit the Follow button on our new dedicated announcements pages for your specific…
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📢 Get notified of the latest RAH news & announcements.. follow the new announcements page! 🆕
Its now super simple to stay notified of the latest important info for Reckon Accounts Hosted, simply hit the Follow button on our new dedicated announcements page and you'll automatically receive an email notification as soon as a new announcement for Reckon Accounts Hosted is published! Importantly, this is separate from…
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📢 Get notified of the latest Reckon Payroll news & info.. follow the new announcements page! 🆕
Its now super simple to stay notified of the latest important info for Reckon Payroll, simply hit the Follow button on our new dedicated Reckon Payroll announcements page and you'll automatically receive an email notification as soon as a new announcement for Reckon Payroll is posted! Importantly, this is separate from…
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I have a Google or Office 365 login, how do I access the Reckon Payroll App? 📱
Changing your Reckon Portal login from SSO to a regular login The Reckon Portal currently supports both Microsoft Office 365 and Google single sign on (SSO) login. This is convenient as you don't have to deal with entering an email address and password combination. However using an SSO login can restrict you from logging…
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How to fix - There is an issue with your account! 🔒 when upgrading to Reckon Payroll
There is an issue with your account - Important things to check If you've been using Reckon One for payroll and STP submissions for a while and are now in the process of upgrading to Reckon Payroll but encountering the above message, there are a few things to check. 1️⃣ Your branch number in Reckon One is blank Check the…
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Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
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Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
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I'm trying to upgrade to Reckon Payroll, why am I being asked to setup my company?
Company Setup when trying to upgrade to Reckon Payroll I'm a Reckon One user trying to upgrade to Reckon Payroll but I'm running into a company setup screen rather than Reckon Payroll just opening up directly, why is this happening? If you've been using Reckon One for payroll and STP submissions for a while and are now in…