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How to ask a good question on the Reckon Community 🙋♂️
Hey everyone! Creating a good post or asking a good question on the Reckon Community is important so that you get helpful, relevant and timely responses. Here are some tips! Search for existing posts & answers 🔍 Before posting your question, use the search function on the Reckon Community to see if a similar question has…
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I need to create a post.. which category do I select?
Hey everyone! When creating a new post, its really important that you select the correct category so its in the right place and reaches the right members in order to receive accurate, meaningful and timely responses. The Reckon Community is organised into categories for each Reckon product and we've put together a quick…
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Updating Super Guarantee rate in Reckon Accounts Hosted 2025 ✨
The latest edition of Reckon Accounts Hosted includes a new feature to update your super guarantee rate! How do I update my super guarantee rate? To update your super guarantee rate, click on Employees ➡️ Update Super Rate. A prompt will appear which will show you the current rate and allows you to enter a new rate for…
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Updating Super Guarantee rate in Reckon Accounts Desktop v34 ✨
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
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Where does my final pay run of the year belong? #EOFY 📅
Does my last pay of the year belong in the current or next financial year? Hi everyone Are you getting close to processing your last pay run of the financial year? Have you been wondering which period it belongs in? Its really easy to understand once you know 😊 📅 Why the Pay Date is important The pay date is the…
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Hiding the Reckon Accounts Hosted toolbar! ✨
We’ve heard your feedback! 🙂 Reckon Accounts Hosted has just received an update which introduces a new option to hide the toolbar in the new platform. This enhancement comes directly from user feedback and offers a more streamlined experience for those who prefer a cleaner interface or want a little more screen real estate…
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Sharing your STP entity with Reckon One is now much easier! 💁
We've streamlined the way you share your Reckon One Payroll book and STP entity! Previously, when sharing your payroll book with another user, you needed to share the Reckon One book and then separately, share the associated STP entity from GovConnect to that user as well. Now it’s all done in one step! This means fewer…
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#TipTuesday - Backing Up and Performing File Integrity Checks on Large Reckon Accounts Hosted Files
It's time for @#TipTuesday. Backing up large files on Reckon Accounts Hosted can be a hassle, often taking too long and interrupting your work. But don't worry! This guide will show you a way to back up and check your files using Reckon Accounts Enterprise on your local computer. Follow these steps to keep your data safe…
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How do sessions work in Reckon Accounts Hosted? 💻
Hi everyone, Whether you’re new to Reckon Accounts Hosted or a seasoned veteran, we’d highly recommend checking out this info on how your sessions work after logging in to the Reckon Accounts Hosted service. What is a session? When you login and launch your Reckon Accounts Hosted file, you connect to our servers and start…
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#TipTuesday - How to reauthenticate your bank feed? 🏦🔒
Looking to enhance your Bank Feed Management skills? Bank feeds save you time by automatically sending your transactions to your accounting software. This means you spend less time on reconciliation and more time growing your business. The data sent is highly secure, and you can stop the feed anytime through your bank or…
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#TipTuesday - Reckon Accounts Hosted - Top Troubleshooting Tips 🛠️
Greetings everyone! Stay a while and listen. Today's #TipTuesday is all about the top tips we have around troubleshooting to make your experience with Reckon Accounts Hosted as smooth as possible. Having been around for 6+ years in the Senior Technical Support role has given me a range of tips I can share for almost every…
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#TipTuesday - Automatically reduce ordinary time hours when taking leave 🤩
This week's #TipTuesday is for our awesome Reckon Payroll users! Did you know you can automatically reduce an employee's ordinary hours by the leave hours paid in the same pay run? This is a super handy feature that can save you time from having to manually adjust ordinary hours when leave is taken. To switch this on, head…
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#TipTuesday: Support & Documentation
Greetings again! Stay a while and listen. Today's #TipTuesday is going to be about getting extra help from Reckon. Reckon has a variety of self-help sections across our platforms that you can use to get support and tips for your product. This article will list all available help resources that you can use. Help Articles…
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#TipTuesday - Reckon API and Add-ons Marketplace 🧑💻
It's Tuesday so here we are with a new #TipTuesday! Today, lets have a chat about the Reckon API and how you can use it for some extra cool things! Are you a developer? To get started with the Reckon API 3rd party developers go through the steps listed here or click on Create Developer Portal account where Subscription…
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Important recommendations for password, backups and file maintenance on Reckon Accounts Desktop
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…