DATA RECOVERY: How to view the Product Information screen on Reckon Accounts Desktop or Hosted

If you want to know or have been asked to provide information regarding your data file, you can see relevant info on the built-in Product Information screen.

For desktop users:

You need to make sure that you have the Reckon Accounts software open.

For Hosted users:

You need to make sure that you have logged into the Reckon Accounts Hosted platform and that you have the Reckon Accounts Hosted application launched / open.

To display the Product Information screen: 

1) Press and hold down the CTRL key 

2) Simultaneously press the number 1 key on your keyboard (not the 1 on the number pad). 

   This is the keyboard sequence CTRL+1

3) Release both keys

4) The Product Information screen will now be displayed

You can use this screen to find out useful information about the company data file that is currently opened.

File Information

- Data File Folder Location

- Data File Size

- Actions such as upgrading to a newer version, data file rebuilds, data file condense/clean up

- Total number of transactions within the data file

List Information

- Number of records in each specific list type

Example windows:

Reckon Accounts Hosted Product Information window

Example of a Reckon Accounts Business range (desktop) Product Information window

Regards,

Reckon Data Recovery Team