How to restore a backup file (QBB) in Reckon Accounts Hosted

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  • Updated 4 years ago
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The backup company file (QBB) will be converted to a regular company data file (QBW).

Login to the Accounts Hosted platform and launch the Reckon Accounts application 

If you see the Reckon Accounts Login screen, press the Cancel button

If your backup file is not on your hosted B:(Backup) drive or in your Upload folder, you can upload your QBB backup file to the hosted platform

Uploading and Downloading Company Files to the new Reckon Accounts Hosted

Once the Reckon Accounts application has started, click the File menu and click Open or Restore Company to open the backup and portable file restore wizard.

Click Restore a backup copy (.QBB) and then click Next.

The Restore Backup: Method window opens.

By default, the Local backup option is selected, click the Next button.

You will see the Restore From window where you can select the file that you want to restore.

If needed, click the Look in drop-down arrow and navigate to the location where you saved the backup file, which will have a .QBB file extension 

(for example, MyCompanyName (Backup).QBB).

Check your B:(Backup) drive

(Note: QBB and QBM files that are uploaded from your local computer to the
 hosted platform will automatically be placed in the B:(Backup) drive. 
 All other uploaded files end up in the upload folder on the Q:(My Live)
 drive "Q:\Upload")

Select the backup file that you want to restore and click the Open button.

In the Restore Backup: To Location window, click Next

The Restore To window opens where you can keep the pre-defined file name or change it as required.

If needed, click the Save in drop-down arrow and navigate to the location where you want to restore the backup file. Typically you would store the file in your Q: drive

The resulting company data file and all of its related files will be stored in this location.

Click the Save button and respond to any further messages that may be displayed.

* Data Recovery Team * 
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Posted 4 years ago

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