Single Touch Payroll (STP) sharing is now available!

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  • Updated 19 hours ago
Hi everyone,

We're excited to let you know that sharing functionality is now available for Single Touch Payroll! 

This means you can share your STP 'tile' that has been created in GovConnect with other users. This will come in handy if you have more than one person performing payroll duties or for cover when you might be away.

IMPORTANT: Remember, each user must have their own Reckon Portal account and their own Multi-Factor Authentication (MFA).

Check out our guide on the Help Centre for the full process on how to share STP with other users right here -

HOW TO SHARE YOUR RECKON GOVCONNECT STP SERVICE WITH OTHER USERS
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Rav, Community Manager

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Posted 3 days ago

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richard

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I've added a user but they haven't received the verification email. I cannot find a way to re-send.
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Rav, Community Manager

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Hi Richard,
Is this during the process of the new user signing up for their own Reckon Portal account?
The reason I ask is because during the 'sharing' process itself, there is no verification email sent out, only during sign up to the Portal.

If this is the case and it hasn't appeared after a few minutes, check out their Junk Email/Spam folder just in case its been diverted there inadvertently. 
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richard

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Hi Rav,
it's during the sign up process. The system said it was sending a verification email but it's not been received. Have checked all spam/junk folders etc. and no sign of it.
Thanks
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Glenda Hannah

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I am having the same issue. I am unable to progress to lodge STP as I cannot log in or set up a new account. Email has not arrived to finalise verification.