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80 Points
- Confused
Posted 4 years ago
Reckon FAQs, Employee
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10,138 Points
Welcome to the Reckon community.
Yes.
See our statement on Reckon Accounts and Windows 10 here.
regards,
John
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386 Points
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886 Points
- 60 Points
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886 Points
This is what we were told by tech support to do:-
Emailing and PDF problems with Windows 10
If the Reckon PDF Converter IS appearing on your computers devices, do the following:-
Go to your Reckon Accounts Icon and right click, then right click on the Reckon Accounts icon that pops up.
Then go to properties > compatibility and check the “Run as Administrator” box.
Apply > OK
Next, go to your Outlook icon and right click, then right click on the Outlook icon again.
Go to Shortcut tab and click advanced and check the “Run as administrator” box > OK.
Apply > OK.
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3,170 Points
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144 Points
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634 Points
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130 Points
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162 Points
I fell victim to Microsoft's persuasion and updated to Win10, but then I had to roll back out of it to 8.1 mainly because the Reckon software (Quicken Personal Plus 2012) would not work, but a few other niggles as well. I had broken my golden rule never to upgrade OS on an existing device. Won't do it again.
Cheers...
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150 Points
I called Tech support today and was told that it was my responsibility to check for compatibility before upgrading to Windows 10.
Reckon 2015 has been crashing and causing my computer to go into sleep mode with no reason so as a partner, I called my buddies at Tech support.
After I had finished yelling at the guy that answered, asking him how I was supposed to sell the product if it wouldn't work on a Windows 10 computer, I was told that it would be April before they would have a patch.
Once I had calmed down, I decided to do a 'Troubleshoot Compatibility' which you can do by finding the .exe file, right clicking and then choosing it in the menu.
Five minutes later it had changed the compatibility back to Win8 and had even improved the resolution on the screen. This works really well for any other program that isn't up to par since the upgrade.
If only the Tech Support guy had told me this!!
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3,370 Points
It had better be more than a "patch" or I for one will be extremely upset !
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886 Points
Blurry Text within Reckon
Go to your Reckon Accounts Icon and right click, then right click on the Reckon Accounts icon the pops up.
Then go to properties > compatibility and check the “Disable display scaling on high DPI settings” box.
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264 Points
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