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Re: Error message when generating a TPAR report

I have been trying to get this report to work for two clients so far, and now I can generate the report for one client (but not the other). But the report that I can generate has all of the "Supplier status" showing "MISSING INFORMATION". It is saying that my address information is not specified.

I have deleted all shipping addresses.

I made sure all postal addresses were correct.

I tried to delete all the business addresses, but you can't delete the State.

What do I do now?

Robyn_10040267

1

Re: TFN declaration via Reckon

https://community.reckon.com/discussion/comment/20623384#Comment_20623384

Why do people not read all the comments & note the screenshot evidence? It’s infuriating. 😆

Acctd4

3

Re: TFN declaration via Reckon

Did you see my screenshot above, it can be reproduced easily?

Kris_Williams

1

Re: Leave Liability Report vs. Leave Loading

I think you’re confusing your Holiday Pay/Annual Leave hourly rate with Leave Loading 🤔

The Leave Loading Payroll Item is directly linked to the use of the Holiday Pay-type (eg Annual Leave) hourly (or salary) Payroll Item. (In other words if you select/enter the Leave Loading Payroll Item without also having the Holiday Pay Item, it won’t calculate anything)

The leave loading rate isn’t hourly, it’s a flat 17.5% of this (AL/Holiday Pay) gross amount total.

Acctd4

1

Re: Reckon Accounts Plus new STP

@rbeven

If you've upgraded to the 2021 edition then you can continue submitting STP using GovConnect like you have been using the new edition.

I was lead to believe from the community site comments that I needed to go onto a new payroll system entirely.

I'm assuming you're referring to the info and discussions around the migration to the Payroll mobile app for users who have been using the STP mobile app. This is a completely separate and unrelated software product to what you are using.

Rav

1

Re: Emailing multiple payslips to 1 employee

Alas Jamilah, I know of no such a feature. It is something that would come in extremely handy at times, such as the situation that you describe. Fortunately, I have nothing like 100 employees, but I can readily see that this is a major headache for you.
John L G

John Graetz

1

Re: Hosted Data not opening

Hi @waka

Can you please exit that window and then log off any active sessions in the Hosted control panel. Then logout of the service altogether (use the Logout option).

Log back in after a couple of minutes and then retry launching Hosted 2021.

Let me know if you still have trouble after this.

Rav

2

Re: Accounts 2021 R2 not working

Hi Tania,

Can you please exit that window and then log off any active sessions in the Hosted control panel. Then logout of the service altogether (use the Logout option).

Log back in after a couple of minutes and then retry launching Hosted 2021.

Let me know if you still have trouble after this.