Best Of
Re: Bank Reconciliation After Allocating Payment
@Newbee If you’ve already reconciled the transactions previously (& you keep your transactions accurate/relevant eg don’t have a heap of old, irrelevant ones still sitting there), you can tick the checkbox to show only those for the relevant reconcile period, then select Mark all & it should reconcile to zero. This allows you to re-reconcile in seconds ☺️
Acctd4
Re: Login Failed - User already logged in
It has also been strongly suggested by Reckon that not only should you log off the remote user, but also logout of the control panel, close the browser and then start again. That tends to fix the problem immediately, in my experience.
John L G
Re: Payroll liabilities
@PatK The Balance Sheet shows the values of your assets (what you own) v liabilities (what you owe) as at a specific point in time (eg date)
As a liability owed is a positive number, if you're seeing a negative, this suggests that either other payment amounts have been incorrectly posted/journalled there &/or the original liability(ies) those payments/amounts relate to was never entered/posted to that account initially, thereby incorrectly resulting in a credit balance.
As Kris said, in order to pinpoint the specifics, it would be necessary to view the file to actually see the transactions in that account.
Acctd4
Re: Payroll liabilities
this site is not really the place for bookkeeping answers. A little knowledge would help you and the best way would be to spend a couple of hours with an accredited trainer.
if you did owe anything the figure would be positive not negative and it’s bit hard to answer further without looking at your file
Reckon Hosted, Automatic timeout, able to switch off?
Re: Bank Data Import tab missing.
I was originally getting an error as well, although I think it was a different error. One thing I had to realise was that the Reckon file needs to be in multi user mode for the fast coding to work. That's what fixed it for me. As I'm a solo bookkeeper that had never been a consideration for me so it took me longer that it should have to realise that was causing an error 😬
Annual Leave accruals have changed
Very weird situation with one employee not any others.
Annual Leave accruals have changed on the payroll page - where you enter the payroll run and when you print payslips 88.46, showing the significant change by 91.00 hrs. When you check the employee tab and leave details it showing the correct accrual amount of 179.46 hrs
You cant change the accruals in any way on payroll run, so why is it showing different values.
Personal leave is showing correct.
Any advise on how to fix this error.
on the hard copy payslips this was noticed two weeks ago.
Re: Bank Data Import tab missing.
Fast coding is working for me now. But it's very annoying that I had to set up all my rules again.