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opens printer dialogue? and not outlook

It turned out something quite simple. On the List and then the Tax item List, I realised that where it has tax agency, it was incorrect what was in there. I had two files - one was Australian Tax Office and another saying Australian Taxation Office. When I was cleaning out some of my supplier lists, I had deleted Australian Tax Office when it should have been the other one. Once I correct it, the GST situation for my invoices worked correctly ! I had assistance I must admit, with Reckon direct and between us it was solved. Just takes one little thing sometimes doesn't it. Hope that all makes sense.

May I ask what it was if explanation is not too lengthy?

Hi Sue

Unused Annual Leave (AL) paid out upon normal voluntary/involuntary termination is included in Gross Wages. You should have a Reckon default Hourly Pay Item for Holiday (eg Annual) Leave which you can utilise for this.

You may prefer to pay the ordinary Salary component on 1 Paycheque & create a 2nd Paycheque for the leave payout.

The ATO has specific tax tables for the calculation of PAYG Tax on lump sums (including leave payouts) however they are complex, long-winded & are usually lower than the RA auto calculations anyway, so for simplicity, I go with what Reckon calculates as any additional PAYG withheld above the employee's overall tax liability at EOFY will come back to them as a refund 😁

Hi Shaz,

Again you refer to 'Support'. I don't want, and haven't used, 'support'.

I just want to use the software that I purchased and was using. I don't need or want Support of any kind.

I was using it, then one day it just suddenly when I tried to enter a transaction, up came a window saying that I needed to 'Activate' something that I have already been using for years.

I am strongly in support of Kris_Williams, userreqts and I'm sure many others. If a user is not using Payroll, then new versions are not necessary. All we want is the product to activate so we can use it

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I printed my RA Licence when Installed, it says :

Last Licence Refresh: July 27, 2020

Next required Licence refresh: March 7, 2029

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Now when I look at the licence in RA, it says :

Last Licence Refresh: December 12, 2020

Next required Licence refresh: May 2, 2023

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So Reckon has taken away 6 years of support, so I'm guessing I will have this same issue in 2023. And if I re-install to a new computer at any time, I will only need activation, who knows what will happen ?

I am using RA2019, and refuse to play the subscription game. I see this as a blatant money grab.

Even Microsoft does not force Office users into subscription products. I have purchased MS Office 2021 (outright, no subscription, 10 years support)