Best Of

Re: Reckon Hosted API: Authorization has been denied for this request.

Hi Nickiu,

Thanks for reply.

Our process does an integration sync every hour. It should reconnect to get a new access token when the old one expires. Ideally, we should get a new access token and refresh it every day.

Anyway, my refresh token is not over 45 days old, as we just executed our process last month.

skiebask

1

Re: Salary Sacrifice for Superannuation Pre-Tax

Thanks Rav,

It looks like I have created the wrong Salary Sacrifice code, I should have chosen Salary Sacrifice for Super.

I will amend it in next week's pay run and see how it goes.

Thanks for your help.

Stacey_6976885

1

Re: PAYG Summary

that’s great to know, thanks Shaz

Kris_Williams

2

Re: Subscription renewal issue

My account is now sorted out, there was a misunderstanding on my part aswell as to which account was going to expire. Appreciate everyones help.

BeefAustralia

3

Re: Subscription renewal issue

yes I get it, I do know your frustration. Can you help @Rav

Kris_Williams

1

Re: Allowance set ups

Hi Saz02h,

Yes, choose the type of allowance from the pre-set allowances and type in the name of the allowance. You can use any name you like for this.

Best regards,

Karren

klaura

1

Re: How to record a partial customer refund please

write the cheque to the customer and post to Accounts Receivable - this will put the credit in their account that can be marked off again the invoice

Kris_Williams

3

Allowance set ups

I want to set up the following allowance. can you please advise what allowance type and sub type to use and any description needed. it is not reported to ATO

Allowance – meals and incidentals – domestic, amount does not exceed ATO reasonable amount.

Saz02h

1

Re: WorkCover Compensation

Hi @StaceyL123

No, there's no tax code - which is why it can be entered as just a stand-alone Deposit 😊

A good rule of thumb to determine whether a tax code should be used (& which one) is to determine whether it is included as part of G1 income (or T1 PAYG instalment income) or not, as per the lists here:

https://www.ato.gov.au/businesses-and-organisations/gst-excise-and-indirect-taxes/gst/in-detail/managing-gst-in-your-business/reporting-paying-and-activity-statements/completing-your-bas-for-gst/complete-your-bas/step-1-sales#ato-G1totalsales:~:text=anything%20that%20is,an%20insurance%20policy.

Although "WorkCover" isn't specifically listed, it's a recoupment of an insurance settlement amount 😊

(@Rav My links aren't posting again 😖 - @StaceyL123 - If it's not displaying as a link for you, copy & paste the text into your browser instead)

Acctd4

1

Re: issue with emailing pay slips

@Lucas have you had any further thoughts as to what i can try? I will contact the IT group later this morning and would like to let them know what we have done from this end.

@Rav any other ideas? so far the settings reflect what has been suggested and they are the same as original set up. the issue is only fairly recent - last 3-4 pay cycles

Meg Belton

1