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Re: Reckon down............. Didn't get connection settings

Back up and running. Thanks Reckon team

PeterC67

1

Re: Reckon down............. Didn't get connection settings

Dear @PeterC67 ,

We're currently aware of an unexpected outage.

We are working on it as quickly as possible.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support

Alexis McKeown

1

Re: ISSUES WITH RECKON ACCOUNTS HOSTED

@JEN

I still think using the file off-line will help to isolate the issue.

Use fast.com or speedtest.net to check the speed

I'm here all day

Zappy

1

Re: How can you generate an employee separation certificate in Accounts Hosted? Thanks!

Thanks Zappy - that's disappointing that a payroll system cannot autofill a form.

Oh well, back to pen and paper. :)

Michelle_9711572

1

Re: ISSUES WITH RECKON ACCOUNTS HOSTED

@JEN have you done a file rebuild recently? If not go to file - utilities - rebuild data. And do it 3 times

Kris_Williams

2

Re: Has anyone had success installing H&B 2016 or V31 onto a macbook using parallels & windows 11

This was a comment from @Datarec this morning in a separate thread.

If the previous version Reckon Accounts Personal 2022 was successfully running on a Windows 11 Pro under Parallels virtualization software, on a ARM based Mac, then it was uninstalled, then the Reckon Accounts Personal V31 was installed and fails to run, then any attempt to re-install the older Reckon Accounts Personal 2022 also fails.

Consider, setting up a brand new fresh VM of Windows 11 Pro using Parallels and installing the Reckon Accounts V31. Confirm if this works.

Or consider, setting up a brand new fresh VM of Windows 11 Pro using Parallels and installing the Reckon Accounts Personal 2022. Confirm if this works.