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Thank you for the update, Rav. I have spent a long career in IT, mostly software development management and so I feel your pain and understand that reports not running appears a simple issue from the outside but could involve deep complexities. As a user, however, I just want it to work😀

Hi @jmdxx

• Can you please confirm if you have the account added into Reckon One - Bank Connections?
• If so, have you had that linked with the Bank Account?

To have all the transactions into Reckon One - Bank Transactions, you need to have the account added and linked to the correct Bank Account.

Please check this out - Adding and managing bank feeds - Reckon Help and Support Centre

Bank Transactions - Reckon Help and Support Centre

I hope this helps. Feel free to reach out for any concerns/issues. Thank you!

Regards

Tanvi

Hi Rav,

I was going to reply also but @ptnewparadigm has covered it very well. We need reports that include the Description and to be able to pull up all transactions tagged to a Classification so we and our accountant can review them for the same sorts of things.

Our accountant has already recommended that we switch to another accounts package as he finds Reckon One so hard to work with. I can only urge you to pass it on the dev team that these functions should be included as they are basic things that any other package I've used has.

Deb.