Best Of
Re: Additional Tax for Employee
Oh dear … I shouldn’t answer posts when my brain’s not fully awake yet 🤦🏻♀️😂
@Kris_Williams is right - The Tax % is for a flat % amount ONLY (not additional) & is commonly used for Working Holiday Makers - in conjunction with the 8-NoTaxC code - who are taxed at a specific flat tax rate.
There are only 2 possible workarounds that I know of that may work:
- If the employee earns the same every pay, you can determine what an extra 5% of their usual PAYG Tax amount actually is & enter that extra amount in the Extra Tax box.
- If you can determine what the employee’s marginal tax rate is overall, you can calculate an extra 5% & add the (pro rata) amount in the Extra Tax box
(The 2nd option may not be very accurate though as the marginal rate can change, depending on earnings)
Is there a reason why the employee has specifically requested a percentage rather than a $ amount ? 🤔
Acctd4
Re: RECKON CRASHES IF I TRY A NEW ITEM ENTRY - ANY THOUGHTS
have you had the opportunity to open the file on a different computer?
Is it Reckon Premier or Reckon desktop?
Re: Personal Plus 2022
Hi Lucas,
This process is fundamentally flawed at best!
I have just called 1800 732 566 (the number on the activation screen) and been told I have to uninstall the previous version of Reckon before I can download the new version. This is absolutely crazy! When I paid for my annual subscription, there was no mention of having to uninstall and reinstall the program and there was absolutely nothing mentioned on the renewal notice or the confirmation of payment documentation. How am I supposed to figure out how to uninstall the program without completely stuffing everything up!
This is incredibly frustrating!
Do you know who can help me get back into the program I have already paid for?
Re: RECKON CRASHES IF I TRY A NEW ITEM ENTRY - ANY THOUGHTS
So what happens when the others open the file, are they able to add a new item?
Re: ✅ RESOLVED - Issue with paid pay runs being reverted back to draft status in Reckon Payroll
Hi @Lorelle
Regarding the pay run reverting to draft, our teams are actively working on a fix and hope to release an update soon.
As for the incorrect amount sent to the ATO, please note that STP updates YTD balances with each submission. Therefore, as long as you’ve submitted the most recent pay run, your YTD balances should be accurate.
Re: Personal Plus 2022
We do apologise for the inconveniences that this is causing you. Our sales team should be able to assist you in getting the software reactivated again as it may have generated a new key for you after renewing the annual license. But I can't be absolutely sure at the moment.
Based on your feedback provided, I will ensure that we check the Update option to see if we can replicate what you have experienced and provide a fix for it.
Thank you and speak soon.
Lucas
Re: ✅ RESOLVED - Issue with paid pay runs being reverted back to draft status in Reckon Payroll
Staus is Success but reckon is logging me out when I try and go into STP today. the one I thought was a concern orginally was w/e 02/01/2025 which is still showing in draft with STP success however the w/e 09/01/2025 has reported the wrong amount to the ATO for one of the employees also. I am only going off the amount that it shows on when they go in to do their centrelink reporting.
Lorelle