Best Of
Re: Recurring Unexpected error when generating transaction reports
Totally understand where you're coming from @PCsforKids and I'm really sorry for the delay.
We actually went through a deploy earlier this afternoon however unfortunately we noticed some unusual behaviour so we've rolled it back and we're going to take another look at it.
I'll let you know more info around the release as soon as I have it.
Rav
Re: Import timesheets
This Community Post below has relevant info about a timesheet import format compatible with the Reckon Accounts Hosted and desktop applications.
Payroll import IIF file - from payroll software to Reckon Premier — Reckon Community
If you are familiar with Excel and working with CSV/Tab-delimited text files then that may be an option for you.
There are also tools available from the Reckon Add-on Marketplace related to data import for other functions you may be interested in.
@cosmic and @PhuongDo have other automation tools available that can help you.
Datarec
Re: Reckon Hosted API: Authorization has been denied for this request.
Cosmic has these kind of problem now and then , the token gets expired , or we need to REAUTHORISE .
cosmic
Re: Reckon Hosted API: Authorization has been denied for this request.
Hi Nickiu,
Thanks for reply.
Our process does an integration sync every hour. It should reconnect to get a new access token when the old one expires. Ideally, we should get a new access token and refresh it every day.
Anyway, my refresh token is not over 45 days old, as we just executed our process last month.
Re: Salary Sacrifice for Superannuation Pre-Tax
Thanks Rav,
It looks like I have created the wrong Salary Sacrifice code, I should have chosen Salary Sacrifice for Super.
I will amend it in next week's pay run and see how it goes.
Thanks for your help.
Re: Subscription renewal issue
My account is now sorted out, there was a misunderstanding on my part aswell as to which account was going to expire. Appreciate everyones help.
Re: Subscription renewal issue
yes I get it, I do know your frustration. Can you help @Rav
Re: Allowance set ups
Hi Saz02h,
Yes, choose the type of allowance from the pre-set allowances and type in the name of the allowance. You can use any name you like for this.
Best regards,
Karren
klaura
Re: How to record a partial customer refund please
write the cheque to the customer and post to Accounts Receivable - this will put the credit in their account that can be marked off again the invoice
