Best Of
Re: Employee details not saved error every time I try to set up new employee
Thanks so much for the detailed info @crewmark. We'll need to keep a pretty close eye on this I think.
If you have the need to create another employee soon, can I get you to try to do so in Reckon Payroll directly first and let us know if you still continue to run into trouble.
Cheers!
Rav
Re: Why grass is not green always other side......
Hi @cosmic
Thanks for raising an interesting topic.
Out of curiousity, was it a case of functionality within Reckon Accounts Desktop not being able to action the requirements of the user within the software itself that initiated their consideration of moving away or was it a case of the functionality existing but it was a high level of workload for the individual user?
Rav
Re: Hotmail/Outlook
HI Shaz - thank you for your response! I believe we do use the Outlook app. My younger go to person just left her employment here so I am on my own (not a good thing). I am a bookkeeper and just want to turn things on and do my work.
When sending statements, I am saving the few I know can't receive them as pdf and sending them individually. It works. I guess I will continue with this, and hope the 2025 upgrade fixes all. I have only had this problem since the Microsoft upgrade in Sept.
Thanks as always Shaz 😃
Re: Super
hi thank you for the reply
It was my date range I. Relation to the pay run.
Thank you
Direct Debit solution for Retirement Village, GYM, or Child care
This application was for a Retirement Village done more than 8 years ago
cosmic
Re: Dash board not showing connected bank details and other data
Hi @pmm,
Thanks for your patience and an unsatisfactory experience with our support. I highly recommend selecting the customize dashboard and adding what you require there, however there is limitations and you will need to play around with your configuration that you would like:
Here is an example of the Bank accounts widget that can be used to show all your bank accounts and their respective balances and amount for each month:
Thank you and speak soon.
Lucas Andrews
Technical Support Agent
Lucas
Re: reimbursing a bill paid by employee - date of payment for BAS
The best way to track this to ensure everything is correctly recorded is to set up a Credit Card called "Owed to xxx" :
Enter each Receipt/Bill - with the applicable tax code - that you have paid using this Credit Card account as the payment method eg:
… along with making any Bill Payments that you've paid personally too:
When you reimburse yourself, enter a Write Cheque, posting directly back to "Owed to xxx" (NO tax code on this one & as this is just a movement of funds from your bank account to you!):
Doing it this this way serves several purposes …
- Each expense is easily located under the relevant Supplier's name
- The GST is correctly recorded (eg at the time the purchase was made, NOT when reimbursing!)
- The Credit Card reflects as a liability (on the Balance Sheet) of what the company "owes" to you
- The outstanding balance - at any point - is reflected in real time:
😊
Acctd4
Re: Basic Assistance - Entering Expenses - Bills and Payment Details
The Reckon Accounts program - previously known as "QuickBooks" - was written back in the 80s.
At that time the majority of businesses paid by "Cheque" so "Write Cheque" as a title made sense. Nowadays, it represents any form of payment OUT of the source bank account selected.
The best advice is this ....
Re-create in your Reckon Accounts (Hosted) program exactly what you've done
eg if you've received a bill to pay - Enter Bill. If you've paid a bill - Pay Bill
Bills v Cheques
Enter a “Bill” (& then “Pay Bill”) for expenses that you receive a supplier "invoice" for & / or will be paying after the fact.
Enter a “Cheque” for direct debits & till/EFTPOS receipts (eg Officeworks, Bunnings etc)
Determine the source account that the funds are coming out of eg your main business bank account, a PayPal account, a Credit Card etc
Don't be confused by the different "Payment Method" options in Pay Bills.
Here's what they mean:
- Cheque - Selecting this allows you to enter a Cheque number.
I always use this as I like to use "EFT", "BPAY", "DD" etc as the payment number. Some like to enter the actual transaction number as per their online banking receipt.
- Credit Card - This allows you to use a "Credit Card" account to pay a bill & will change the Payment Account list dropdown options to Credit Cards you have set up in your Chart of Accounts.
DO NOT use this for payments you make using a debit card! A debit card is still linked to funds held in your bank account. A credit card is “Credit” (eg NOT your own money) !
- Direct Debit - Selecting this will auto-enter the bill payment number as "debit"
(OK if you want EVERY payment tagged as that. Personally, I don't like it so never use it)
- Standing Order - Selecting this will auto-enter the bill payment number as "order"
(Not sure why this one is even in there still!)
- Bank Online – DO NOT use this simply because you are going to make an online payment (EFT/BPAY)!
This is for creating a specific type of electronic file payment (“ABA”) that gets exported & uploaded into your online banking site.
- Cash - Selecting this will auto-enter the bill payment number as "cash"
Best used for Cash-only purchases out of a “Cash” bank account (eg Petty Cash)
(I still use “Cheque” & type in “CASH” as I’m pedantic about formatting & like to have all my payment numbers in capitals lol)
Paying Business Expenses with Personal Funds
Lastly, if you want to enter & track business purchases you’ve made using your personal funds, create a “Bank” account in RA/RAH (called “Owed to Me” or similar) to pay these out of.
This allows you to still Pay Bills or enter Cheques accordingly, whilst tracking the total owed back to you at any time. (Note this will display as a negative figure in your Chart of Accounts. This is because you’re spending with no available funds in this account to start with)
When you are ready to reimburse yourself, enter a Chq out of the source bank account (eg main business bank account) posting to your “Owed to Me”, no tax code.
I find the “Chq” entry preferable for transfers between financial/bank accounts as the “Transfer Funds” window doesn’t have a Ref/Chq No. & also a limited Memo for reporting.
Hope that helps to clarify.
Acctd4
Re: Setting up ETP in Reckon Accounts Hosted version 2024 for STP2 compliance
Hi Helen
Did you have any luck finding a resource for this ETP setup?






