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Re: Rehired employee remains archived
Dear JEN,
Not a problem at all - I'm glad to hear all worked out well. 🙂
If you have any further issues, you're always free to post on the Community.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Re: I am presently running Reckon Home and Business 2020and want to upgrade
Everything will work as it has in the past for you and we can upgrade from 2020 to 2024 straight away if you want a hand with it give me a call and I will help you do it
Re: Rehired employee remains archived
Hi @Rav and @Alexis McKeown
All went well with the pay run. The employee was previously terminated from employment with us and then archived.
The rehiring part was simple but when they hadn't come across to the current employees list, I was confused as I thought I did something wrong. Reactivating them did the trick. It's all so technical lol.
Thank you both for your input and help.
Regards,
Jen
Re: Rehired employee remains archived
Thanks for flagging this @JEN
I'll do a bit of testing to see if I can replicate your experience.
I don't think there should be any issues now that you've reactivated the employee, they should be selectable in the pay run drawer but let us know how you get on.
Rav
Re: How to setup an independent contractor for super payments in ReckonOne
Thanks @Rav
Appreciate the response. I had already had a play with the settings and had set up similar to what you have above and did a test run to confirm that I'm getting the outcome I expected.
I'll check it all with my accountant to confirm I'm applying the correct treatment.
Regards,
Danny.
Re: Rehired employee remains archived
Dear @JEN,
That's correct - archiving an employee is slightly different to terminating an employee - when an employee is terminated, they are marked as ineligible for payruns. You are typically given the option to add them to the inactive employees list.
Archiving an employee places them on the archived employees list, they are removed from updates and payruns - this can be applied to active employees if they are suspended from work, for instance.
If you terminated an employee and later archived them, then this process is normal, as it was handled separately from termination.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Re: Overseas mobile number for Employee is causing error in STP
Thanks for the answers. The employee does have an Aust contact number, so that has rectified the problem.
Re: Reckon hosted e-invoicing question.
Hi Suzanne DiStefano,
I'll get back to you on this one. Still confirming it with the team.
Best regards,
Karren


