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Re: Reckon One performance issues (15 March)
I'm really sorry about this hassle. The team are looking into things at the moment so I'm hoping to have an update to share soon.
I've merged your post over to this main announcement as well so you receive notification of updates as soon as they're published.
Rav
Re: Reckon One performance issues (15 March)
Took a few minutes just to get an invoice payment received in.
Re: Reckon One performance issues (15 March)
Hi Rav, it's slow again. I get into reckon One ok but now when I click on an invoice it is just buffering and not doing anything so guess there is an issue of some sort?
Re: Reckon One performance issues (15 March)
Ok thats good to hear. I'm not sure the exact nature of the issue just yet but please sing out if you notice the performance drop again at any point today.
Rav
Re: Reckon One performance issues (15 March)
Hi there, it seems to be fine now so unsure what the go was unless there was an issue with Reckon somewhere as I did speed tests etc which all worked out ok
Re: Reckon One performance issues (15 March)
Ok thanks for confirming and apologies for the frustration its causing. Let me flag this internally and get this looked at ASAP.
Rav
Re: Reckon One performance issues (15 March)
It's the same in incognito and different windows, have tried shut down and restart and it's still slow as
Re: Reckon One performance issues (15 March)
Hi @Darren T
Is this an ongoing issue for you at the moment? Do you experience the same behaviour on a different browser and/or incognito browser window?
Rav
Re: Reckon One performance issues (15 March)
Hi, anyone else experiencing very slow speed to open invoice home page etc, seems to be buffering for minutes at a time today…
Re: Merge Reckon One books - possible?
I thought that would be the case, thanks for confirming @Lucas