Best Of
Re: Pay Rate Issue
Hi @Rav
The screenshot is from an individuals pay set up - affecting all employees
The retail award has various pay rates for different days and employees ages so we have each employees payrates loaded on their pay set up
It appears that each employees different pay rates have reverted back to the payrate on their top line
Does that make more sense?
Pay Rate Issue
Payrates didnt roll over correctly
Previously had different rates for different shifts loaded eg: normal, Saturday, Sunday loaded
All rates have come across the same - see photo
Today is pay day - anyway of having this rectified without me manually entering them again?
Re: Does anyone else not like the 3 decimal places on payslips now in Reckon Payroll after the update?
Same problem. Not useful, confusing rather. Also, WHY?
Re: Error message
No active session, tried different browsers but wait it is now working ok.
Re: Protected Earnings
Thanks Shaz, I thought that would be the case, will have to be mindful of it, I could make reference to it on the timesheet, I think that will work. Not the Reckon timesheet the company one
Re: Personal Plus 2013 Upgrade
Hi John..above are my latest back up files..stored on external drive..so these should be okay then? I have never converted any files to access the "free version". Previously used 2004 and then purchased the upgrade to 2013
Below are the files on my C: drive, quicken folder…
Craig12
Re: Activation after annual renewal
A call to the Customer Service team - 1800 732 566 - resoled the issue. They updated the expiry date and gave me the new license number.
Case Closed
Re: Activation after annual renewal
Is the message from the above screenshot appearing after you've installed the new v31 edition and attempting to activate it?
If so, I'd recommend kicking off an online chat here - and a team member will be able to assist in getting your software activated ASAP. Alternatively, give our Customer Service team a call on 1800 732 566 and ask to activate your software.
Rav
Re: Does anyone else not like the 3 decimal places on payslips now in Reckon Payroll after the update?
I have taken it up with the support team plus many many other concerning issues.
adminch