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For most day-to-day screen capture the Greenshot tool is very handy, however as that requires additional installation, the tip was written with the built-in tools in mind.

Thanks @Robyn Kelly (Partner)

This information is incredibly useful🙌, as we’ve received frequent feedback from our customers about this issue.

Thank you for sharing these helpful tips. Highly relevant🙌

Thanks, Robyn, for providing instructions around this :)

Thanks @Robyn Kelly (Partner) for the tip!!!

This issue comes up a lot.

@Robyn Kelly (Partner) ,

We really appreciate the way you contribute -your input is always so helpful.

Thank you!!

Kind regards,

Reeta

 @Robyn Kelly (Partner), We love having you here, and thank you for sharing your knowledge with us.

If the TLG file is large due to the file not having gone through any recent backup that is set to 'Complete verification", then a large QBW + a large TLG will result in a larger QBB, which takes longer to go through to completion.

A backup done by setting the Backup Options to "No verification" will allow for the creation of a compressed (QBB) backup file. It will include inside that backup file both the company data file (QBW) and the transactions log file (TLG).

You do not have to first make a QBB backup on the Hosted platform, simply download a copy of the QBW file from the Hosted platform to your local computer.

Downloading the QBW from the Hosted platform, means that you do not download the corresponding TLG file.

When you first open the data file on the local computer, a fresh new and tiny TLG file is created as a placeholder.

Then on your local computer you can perform the Verify Data operation to see if there are any detectable

issues.

Therefore, when a backup is done on the local computer, it will initially not include any large TLG files.