Best Of

Welcome to the forum @FarlowGroup !

Create a “Clearing” bank account - This is a dummy bank account used for the purpose of receiving & making contra payments.

Receive Payment - for the FULL amount of the invoice - Depositing to the Clearing account.

Write Cheque - OUT of said Clearing account - for your reimbursement to the client.

You will now be left with the NET amount that the client actually paid. Write Cheque (or Transfer Funds to move this into your main bank account (as per deposit you actually received) 😁

@Robyn_9510457 Are you generating a NEW STP file, after making the corrections ?

The original file will be as it was when exported/uploaded (eg containing the errors) - If you make changes, you need to create a new file to capture those 😊

So while doing pays today I was taking notes of the steps so I could inform you and for some reason after weeks of this error happens this week it actually worked the way it should, so fingers crossed whatever the problem it's fixed but if it happens again I will go through the process again,

Tanvi

I deleted the incorrect draft pay before it was actually submitted then had to go back in and select correct pay which then I am able to select the file I want.

if you do a normal profit and loss directly from the reports list it will show the Other Expenses at the bottom of the Profit & Loss

Thank you Reeta, yes that worked for me, I appreciate the help

Regards

Barb

Thanks Shaz I will give them a try