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Re: Salary Sacrifice amount not appearing in RESC column of payroll report

Hi again Rav

Went through the profile again in edit mode of the employee with the super issue and his tax is now back.

Will process the pay run now and hopefully, his super is also fixed so that the SS amount is shown in RESC.

Therese R

1

Re: Salary Sacrifice amount not appearing in RESC column of payroll report

Hi Rav

All good! Just processed the payrun and all appears to be fixed. The SS is now reporting under RESC and the PAYG has been calculated for both.

Thanks for your tips and also to @klaura and @Lucas . Still don't understand why these 2 were affected other than my suspicions that it has something to do with starting a payrun on Friday but didn't finish it until today. I thought I only worked on one of the employees but maybe I had also changed the SS amount on the other employee in readiness for today.

Therese R

1

Re: Tax not calculating for employees contributing additional tax

Me too @vittoria!! Me too!

Kali

1

Re: Tax not calculating for employees contributing additional tax

Update: Support just called back; they have a work around for employee 1.

You need to go in and change their tax scale to another tax scale, remove the affected employee from the pay run, correct their tax scale back to what it was supposed to be, and then add employee back to run. This will 'refresh' their tax.

They don't know the cause of it.

Regarding employees with upward variations this is still ongoing investigation as they can now see this has not been working properly for a while resulting in employees being undertaxed. @Rav I'd suggest notifying customers of this error as employees are going to be left with a tax bill at EOY.

Kali

2

Re: Salary Sacrifice amount not appearing in RESC column of payroll report

HI again Lucas

Here are a couple of screen shots.

One showing the Superannuation items for under the employees profile and the others of the payrun today.

There is no ability to add the PAYG. It normally adjusts as the payrun is populated.

I have just noticed another employee who has not had any tax deducted. So I am wondering if there is an issue.

Payroll Issues 240324.pdf

Therese R

2

Re: Data for Inventory

Hi @ReginaB

You can create your own using the Find feature & adding the Qty & U/M columns:

Just select/choose a relevant Date/date range.

For the one above, I selected just a few Items to demonstrate but you can select one, several or All …

Transaction Type > [Choose all types that you use to enter your sales & purchases) eg Chq, Tax Inv, Sales Rcpt, Adj Note, Credit Card, Bill, CCard Credit etc

Detail Level > All except summary

On the Display tab, make sure you have Accrual selected. You can also remove/select Columns as required & Total by &/or Sort by your specific preferences too:

Once you have the report exactly how you want it, give it a name on the Header/Footer tab:

Lastly, Memorise it for future reference so you can generate it as needed, for any time period :

😊

Acctd4

3

Open Banking - Setting up a bank feed in Reckon One 🏦

This video will give you a walkthrough on setting up an Open Banking feed in your Reckon One book which allows you to automatically bring in your bank transaction data.

Check it out below 👇

https://reckon-1.wistia.com/medias/0xxepw6cy2

Rav

2

Re: Allowance amount amendment not changing in employee set up.

Thanks for clarifying Rav, good to know for future changes

Many thanks - Gayle

Gayle_10863666

1

Re: Allowance amount amendment not changing in employee set up.

Hi @Gayle_10863666,

I recommend creating a pay template that will enable you to create a standard format applicable to one or more employees. This way, whenever you make changes to the pay items, you will only need to update the template once.

We have detailed information about the Pay Template here.

Pay Templates are now available in Reckon Payroll! ✨ — Reckon Community

I hope it helps.

Best regards,

Karren