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Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
How do you clear the invoices you no longer want to print from the Print Forms list? Each time I un-select them now, and then go back into the list, they are there again.
There are mixed messages on what to do, can we just take out the release date if we wish to rehire an employee. If not, what can we do?
Hi, I was aware of the increase in SG from 11.5% to 12% from 1 July 2025. However I've noticed that Hosted hasn't updated the rate. I did the new financial year update in July. When I go into the Payroll Item and manually adjust it says I'm setting it higher than should be. And then when I create a new pay it is still…
Hi Team, can anyone help me to print a report with employee name and status ( fulltime , parttime, casual etc.) based on below parameter i have set up in the emp card
Hi Normally I manually enter our super however with the changes next year I want to have a quicker way to do it. I have tried exporting in the past but no luck. I just tried both the export super data and export saf options. Both came up with errors. Errors have been different. Latest one was as follows Can someone tell me…
Hi Team, I am trying to sign in to RAH today on a different computer but for the life of me I can't remember my password. I jumped on my computer to check the password saved (I ticked "Remember me") but you can't see the actual details (just **************). Is there a way to view the password without having to reset it? I…
Hi Team, I am currently using Reckon Hosted and would like to print a customer contact report that includes the customer name and ABN. However, it seems that the ABN field is not easily accessible or available to add to a report. I would greatly appreciate any guidance or suggestions on how to include the ABN in a customer…
Hi Everyone, Our client paid the GST twice on an invoice so they are in credit $16,000 How do I write a new invoice for them but include this $16,000 credit? I need Reckon to show the credit is included in this new invoice, so the client knows we have calculated their credit. And I also want my report to show no credits…
I received the msg about PDF downloads being down however since logging out and in of the platform I have nothing active
I have just realised when I have been doing a credit note I had the "to be printed" icon ticked. How do I cancel all of these credit notes spanning back 8 years without individually going in to each credit note and taking the ticked icon off. I really don't want to print all of the invoices to try and cancel it out either.
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.