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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
As per the attached screen shot the pop up box won't go away. A 2nd box pops up behind it but I can't see it. It is also stopping me from accessing the tabs along the top of the dashboard .
Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance late on Saturday night, 7 June 2025. Maintenance will commence late Saturday night/Sunday morning between: 10:00PM to 2:00AM (AEST) Saturday 7 June 2025 12:00AM to 4:00AM (NZST) Sunday 8 June 2025 ⚠ IMPORTANT ⚠ This maintenance…
hi im not receiving the MFA code tonight. i put it on aeroplane mode and ive switched off the phone as well….im sending and receiving sms…im on vodafone so im not sure if this is why Any help will be great appreciated
as of just now I cannot receive my code. Either in Firefox, which I always use, or in Chrome. Need to be able to access on the weekend
Hi, I am trying to import our bank statement. But keep getting the following "Not transaction received" within the dates I am trying to upload. Even though there is.
I very often have to change the dollar amount when typing up invoices. I used to be able to do that by just typing over the top, but now I cannot do that. All I can do is to CUT & then add - that's annoying. Any suggestions? Thanks!
Hi all, since reckon update i can't print. with the options Reckon have suggested i have no padlock icon to allow pop ups nor the clipboard icon. i am using Mac not windows so this may be different but no options suggested for Mac users thanks in advance.
We will cease trading as at 30/06/25 and have 1 employee we wish to pay 2 x weeks redundancy payment along with any unused annual leave. With regard to STP reporting, what code should I use. It has been many years since I have had to process termination/ redundancy payments. Thanks
Hi Team, Since the New platform has started, multiple reports will not go to print at the same time. Eg. When I do a bank rec, I ask for both Summary & Detailed to go to print but only the Summary page does. I have to go into reports for Banking, previous rec to be able to print the detailed Report for the month. Also,…
The file has become large and slow. I would like to make a fresh copy of Reckon Hosted with all our current user settings but no data. Can this be done?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.