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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi - Reading article about hosting updates and have a few questions . . . Will hosted data remain in Aust? Is it possible this opens opportunity to automate data file backups now or in near future ? Can we expect this to work with MS EDGE (notes say Chrome is recommended but Edge is based on Chrome and we don't need or…
Accounts Hosted. Run report, select Email then Send Report as a Spreadsheet. I do this fairly regularly. On random occasions, instead of opening the email address prompt, it opens another (random) report I end up having to close the system and logon again. Anyone else with this problem?
Is there a facility in the system that enables me to receive notification that an emailed Invoice or Estimate has been received and/or read? I know that I can source the info that it has been sent my end, but theres no guarantee that its been received or even gone to junk mail. We seem to be having a few issues with…
Just a heads up - if your GST on SALES is zero - reckon has added $1192 payable to the ATO so please double check your statements. the TLR prints correctly it's just the statement.
Does anyone else feel that the updates made either by Reckon, or AWS have slowed Accounts Hosted down that much that it is almost not usable? And what is the story Login to Accounts Hosted continually timing out when you are logged in and working in Accounts Hosted.
Hi Rav & Reckon team I've been using the new Hosted upgrade for a while now and something that sorely needs updating is the navigation between locations using the breadcrumbs. If I go into a folder on page 7 and then want to go back up one level, I have to use the Q in the breadcrumbs navigation which takes me back to page…
Is there a way to make sure the email template for the "Balance Due" shows up the correct balance. This is the email from a receipted/paid invoice that has $0.00 balance owing but the email template pre-fills the invoice total which results in some customers duplicate paying for invoices. I understand it shows correctly on…
Hi I have a client who since the recent OS upgrade no longer has images appear of invoices,Purchase orders or other templates. Is there an issue or is it necessary to take other action? I have reset the images into the templates with no improvement. Would appreciate receiving whatever help can be given Thank you John Peppas
Hi, Is there a tag for emails to show from which user the email came from? Such as sending a PO or quote, etc, will have from which employee sent that email. Personalised email sign off. We run Reckon Hosted in Multi-user.
Hi, I can see multiple discussions about the new platform and different ways of downloading and uploading files with the floating taskbar replaced with My Files menu. I have exported a report into Excel spreadsheet this morning and I cannot see it in My Files. I refreshed the screen. Is there a trick? And just a question -…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
