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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Background: I overpaid an employee who is currently on extended unpaid leave and will be returning to us in August. The employee did not work in the last fortnight and was not paid for that period. A repayment plan has been set up, so no issues with that. In the last week in March, I corrected hourly pay and tax and…
Is there an issue this morning? Was shut out with an interface error. Has taken 5 minutes to log back in. Had to log off remote sessions, that took forever, then logging in took forever, finally in again.
This discussion was created from comments split from: Upgrade to Reckon Hosted.
Hi I'm in the Payroll and Compensation Info section of setting up a new employee. I have mistakenly clicked onto an STP Tax Category and want to now leave it blank but there doesn't seem to be an option to do that and it won't delete. Please let me know how I can remove this category from the employee's file. Many thanks
Hi everyone, I am reconciling a credit card account. When reconciling, the beginning balance is different to the previous opening balance. I have run a previous reconciliation discrepancy report, which lists 2 transactions that were deleted in January. The transactions are both cleared when searching the amount. Is there…
Hi everyone, I can't get my head around this issue I am having. I have an inventory assembly that uses an inventory part. I purchase the part in a box of 4 and use the item in the assembly in (ea) quantity. When creating a PO, the each $ is being multiplied by 4, not the box pricing. When invoicing, the ea price is…
Hi, I am trying to find out how I can sort transactions in a 'supplier open balance' report by date and then number, however, there doesn't seem to be a way to do that. Can anyone help me with this? Thanks Jodie
R & I purchased 761.7kg back in December – Inv 50127 They then returned to us 266.59kg in February – CN50127C Both of those appear in their Reckon account in Customers and in the inventory report. However the credit note is not reflected in the stock count as being received back in the inventory report (below). How come?…
Is there a way to use 1 of the Ericom Android apps to access Reckon Accounts Hosted when I'm on the go? If so which Ericom app and can a configuration guide please be provided if possible, or maybe there is another way that may work best, Thank You
I have just created a payroll, system also say payment successfully created but can't find any records of it, what to do with it? Thank you
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
