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Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance late on Saturday night, 29 March 2025. Maintenance will commence late Saturday night/Sunday morning between: 10:00PM to 2:00AM (AEDT) Saturday 29 March 2025 12:00AM to 4:00AM (NZDT) Sunday 30 March 2025 ā Ā IMPORTANT ā Thisā¦
Hi everyone, Whether youāre new to Reckon Accounts Hosted or a seasoned veteran, weād highly recommend checking out this info on how your sessions work after logging in to the Reckon Accounts Hosted service. What is a session? When you login and launch your Reckon Accounts Hosted file, you connect to our servers and startā¦
Multi-Factor Authentication (MFA) on your Hosted account has become mandatory on 15 May 2024 and you will be MFA challenged once in a 24 hour period per device when logging in. Don't worry though, setting up MFA for Reckon Accounts Hosted is really easy! š 1ļøā£ Login to Reckon Accounts Hosted. If you haven't setup MFA yet,ā¦
Follow the steps below to create a backup file with complete verification. With your company data file open in the Reckon Accounts software. 1. Click on theĀ FileĀ menu >Ā Save Copy or Backup 2. Select theĀ Backup copyĀ optionĀ and thenĀ click theĀ NextĀ button 3. In theĀ Save Backup: MethodĀ screen, click on theĀ OptionsĀ button 4. Inā¦
As part of a regular data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows If you see the Save Backup: Method screen, click the Options button. If you see the "Saveā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
The Reckon Accounts Hosted team has put together a really helpful guide on best practices that will help you get the best experience from your Reckon Accounts Hosted software. Check it out below!
I have set up my MFA authenticator but when I use my recovery PIN it is listed as invalid
When emailing ALL customers, why does it include customers with zero balances even though I have ticked ' do not send statements with zero balances'? Thanks
I have a glitch in the system. Went through process of emailing supplier remittance forms and this has happened. The system has frozen, I can't cancel, can't do anything. I have had to click on the X in the top right hand corner to leave the software. Have logged out remotely, now cant get back in.
How do I unfreeze my screen. I started to email payslips then realized the selection was wrong, so I clicked the stop button on the send and now I cannot do anything. Please help
Hi I use hosted with 10 licenses across multiple pc's, phones or laptops with up to 12-15 people using various computers to run our business which is based across 3 States and also when we travel overseas, so how do we handle the various people and MFA application across those licences as different people on different daysā¦
The default paper size is still "Letter" please please Reckon - at least let us choose our default and make it remember our personalised settings - I'm sure most people use "A4" I should have stayed with the Desktop Version - at least we had control over our settings and emails. Thought this would be a simple fix.
We are trying to reverse payroll entries for the a period in Reckon Hosted but everytime we try to attach the file , nothing appears with the submit button for us to file it. Does anyone know how to fix it?
I am having issues with Print not working. It is freezing and I can't get access to anything else while it is frozen. Please advise a fix as this is frustrating and holding up me completing my work.
Morning when I login in and enter username and password, the option to "remember me" is still there, however the password is now dropped off. Is this correct? If I have to enter my credentials each time I login, why is this option still there? Have I missed that memo?
I've tried to cancel the job, re-boot and turning off my machine off but nothing seems to work. How do I fix this? I believe it's got something to do with the font but it didn't come up with the message to override it.
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.