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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
When I do payroll in reckon hosted now when you email it comes up with a problem window and a code C26. Then if you go to print it freezes the whole program and you can not log out. I have tried to go to the home screen and it is frozen so will not let me move forward. So frustrating as i can not do a thing until it…
Hi, is anyone else having trouble when they started using the new platform. The fonts and numerals are extremely pixelated.
The new toolbar has made it incredibly more painful to download files. At least have it sort in order of last modified when you go in. And make it so you dont have to click through the Q drive everytime. Thats without considering how annoying it is to have to go the top of the page to open this up rather than being right…
I am no longer able to turn the sounds off - message comes up that "Window setting is not supported in the product" I get the same message in Display
Hello Team, Is there a way to delete previous saved pdf files in the upload folder? I have been saving delivery dockets in the upload folder but it's starting to get very cluttered. I'm still fairly new to using RAH and still working out the features. Thank you.
Since Upgrade, all our templates are suddenly too large. How do we fix?
Hi, today when I logged in to Reckon Hosted I was surprised to see a very different home screen and, to be honest, I am not pleased with the changes. I am also disappointed to have not received advice of the change and any information on how to navigate the new screen. I would like to know how others are finding it.
One of my employees today reported that he can't paste from other windows into the Reckon Hosted system, and he says when he logs in it shows "Welcome to your new Hosted Experience" and gives some new icons across the top of the screen. The URL also seems to point to Amazon web services, instead of reckon.com . But when I…
Rehired casual worker who worked for us previously (about 7 years ago) also on a casual basis - so had no outstanding leave entitlements. On his payslip Annual Leave and Personal Leave showing negative figures??? I have tried adjusting manually to 0.00 for both on his Leave entitlements and on his employee record shows…
I am in New Zealand. I export the bank files for my client's rental property for importing into Reckon Hosted once a year. Their bank no longer supports QBI exports. I can get CSV, OFX, JSON, PDF. This is just a small set of accounts but there are quite a few transactions. If I'd known there would no longer be QBI files I…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
