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How to record reimbursement expense to the customer
Software : Recon plus 2023 Desktop Question 1 Anyone know how to issue a tax invoice to the customer for the reimbursement expense? I did some study, the reimbursement expenses to the customer is not income. In September this year, our company paid $200 administration fee on behalf of the client. Entry below Administration…
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Issues opening and using Accounts plus 2022
I’m experiencing issues opening and using Accounts plus 2022. I open the program and it allows me to enter my password. After this point I cannot do anything. I cannot change screens, nor access any menus. It literally freezes at this point. I’m so frustrated. I have rebooted and reinstalled. Nothing has resolved this…
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How to record purchasing a property in the Reckon plus 2023 ( Desktop)
Hi, May I ask if anyone know how to enter purchase a new property in Reckon plus 2023 ( Desktop) I did some study online and I was suggested as following Firstly, setup a Header for the Property by Address under Non - Current Asset.. There would be at least 3 sub accounts. These include Cost Price and adjusted fee, Stamp…
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How to record sold asset
Hi May I ask how to record a sold car in Reckon plus 2023 (Desktop)? Thank you
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MFA not working
I have Reckon desktop and use Govconnect to lodge STP files. MFA has been setup to send an SMS to my phone and has worked ever since STP stage 1 was initiated with the code being received within seconds of it being sent. Today, however, the code is not being received and I am unable to lodge STP files via Govconnect. I…
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How to upload existing data
I have just renewed my Reckon account, downloaded the program after deleting the previous one, proceeded to the Installation stage successfully. But then I was asked to select the backup of existing data. I have a Backup file, the most recent entries from a backup done three days ago. Five files contain this date. I hit…
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Where to find downloaded Reckon plus 2023 in the computer
Hi Does anyone know how to find downloaded Reckon plus 2023 in my computer. I always just log in the short cut. However, I have to find the file when I tried to login the Reckon plus 2023. ( Desk software). Thank you
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employee declarations in Reckon Desk software
Could anyone help me about submitting employee declaration form in Reckon Desk software. There is one new employee and I set up the employee information in the Reckon Desk software and I lodged STP after the new employee's first wage was paid. I am not sure if the new employee's declaration form was submitted to the ATO…
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How do I reinstate a previously terminated employee in Reckon Payroll?
I had terminated an employee per Manager request 3 weeks ago as he's uncontactable. Now he returned to work again. How to reinstate the terminated employee for this instance? I am unable to delete the termination date on the employee's profile per Reckon Payroll message box.
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Very slow deposit window
I find the Deposits window to open up the Payments is extremely slow - almost 1 minute between when you save 1 transaction & the next Payments window opens I change & run the file in single user mode for this purpose however it takes forever what should be a 15 min task is taking almost 45 mins
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Reckon reports slow since upgrade to Windows 11
Since upgrading to Windows 11 our reckon reports are running extremely slow. We are using 2023 desktop version. Is there anything we can do to rectify this problem? thanks Ann
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I cannot find estimates
How do I turn on estimates in Accounts accounting small business 2023? Jobs and estimates do not appear in preferences as per the help file. Thanks MM
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Termination pay
Good day, I am trying to do a final pay for an employee, we have a standard 38 hours per week, but employee has worked less hours. When I put in hours it changes the payment so the amount is still the amount for the week, how do I get around this as it affects the leave payment to?
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Tax tracking items for payroll
Good morning, Would like to know how to enter the correct Tax tracking wording for WHM for the ATO for STP phase 2 in the payroll item list, have entered all the rest but months ago and never thought we would be employing WHM but due to employee shortage we will be. Also is there a list of all the correct tax tracking…
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Contact Hours
Rang at 5pm on a Monday and apparently I've called outside their operating hours!