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Vocational Education and Training Student Loan (VSL)
Hello Team, If an employee has selected yes on Vocational Education and Training Student Loan (VSL) in their Mygov TFN declaration form, is there anything we will need to tick in the tax setting for that employee? Is it the same as HELP? At the moment, we assume it is the same as HELP. Thanks and regards, Nita
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INCDTLS.000381
Reckon Elite - Income item 13 - Income Partnerships & Trusts I have 3 data transfers into this section with a 'zero' NPP, but the program will not allow me to open each data entry to show that the income is 'All Other Amounts". This has happened a few times, and I call support and nothing heard! I really suspect a bug in…
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Reverse super payment from payroll summary and STP
Employee super fund changed so I added new one to template and did not delete old one prior to payroll, which created 2 super payments. I journaled to fix accounts, I need to know how to remove extra payment from payroll summary and STP. Thanks.
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How to calculate tax on a shorter payroll period
Hi there, We are looking at moving the day we process our fortnightly pays. This will result in one extra payroll that will pay the employees for 4 days and then we will resume our fortnightly payroll processing. This is required in order to change the dates of our payroll period. 29th Jun Normal Pay day 14 day pay period…
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Issues with preparation of BAS
I have been using Reckon for years now but suddenly on my bas only $4,800 of the $14,658 PAYG is showing. My total sales is showing $68,285 but it should read $115,431 when I run reports. What the heck is happening? I haven't changed anything and have spent hours trying to read through previous messages from others having…
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Open Purchase Orders & Backorder Report
Hi, When modifying The 'Open Purchase Orders' report, there is no option to add a column in to show the qty of items on 'Backorder'. Is there another report I can create to show Open PO's along with how much is left on Backorder? Many thanks. Charlene
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IIF file upload successfully done but adding multiple classes in Reckon
Hello Team, Not sure if anyone who is an expert in IIF file creation has a fix for this. I had some issue with the same file template of upload last month which I used again this month but tweaked a bit. I manually deleted the class column and manually typed over to the correct classes. Is there a fix for this? The file…
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Emailing from Reckon
I am unable to email Invoices, Statements, Remittances from Reckon Accounts Enterprise and have always been able to. I have discussed this with Reckon technical support and have been told it is a microsoft issue. I have also spoken to microsoft and they advise it is a Reckon issue. Please help as it is very frustrating not…
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I have noticed that I can't send invoices/statements from Outlook to Gmail addresses.
Has anyone else experienced this issue and is there a solution to it?
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What's features available and tasks can perform in multi-user mode
Hi Support team, What's features available and tasks can perform in multi-user mode? Vick
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Features available and tasks perform in single or multi-user mode
Hi Support team, What's features available and tasks can perform in single or multi-user mode? Vick
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Can we multi user to bank reconciliation in multi user mode?
Hi support team, Can we with more coworker to bank reconciliation when same time in multi user mode? Vick
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can't load report same time when Multi user mode
Hi Rav, I'm currently use Enterprise version on multi user mode, but i load the report on my computer, my colleague can't input the transaction in her computer on same time. would you please provide the solution for your reference. Best regards, Vick
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How do I allocate 100% of someone's salary to superannuation via salary sacrifice?
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Invoiceing for Reckon charges
I have been with Reckon since October 2022. I am charged on a monthly basis, but I never receive an invoice for those charges. I need invoices to prove the expenditure is on behalf of the Superannuation Fund. Who do I ask to get this done please?