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STP Reconciliation
Hello, we are trying to reconcile Year-To-Date STP and Year-To-Date Payroll Summary but can't because we cannot run a zero pay event which would pick up all employees for the Financial Year including terminated employees. We also have weekly paid staff and monthly paid staff which adds to the issue. Is there any way around…
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Payroll change NZ
Hi I am unclear why this change is happening, one of the reasons we went with reckon hosted was that it included payroll, how I have to move and pay a monthly charge, am I getting a refund?
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Employee Attendance Reports
Is there somewhere to run an Employee Attendance Report for hours worked over a certain period?
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Importing Employee List into Data File
Hello, I can successfully import my employee list names, but notice the following fields don't come through correctly PAYMETHOD defaults to cheque instead of Bank Online (Number 3 on IIF File format) PAYTIMECARD is not ticked, though 'y' on IIF File format CUSTOMPI isn't importing allowances, deductions, etc Could I please…
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Paid Annual leave loading hours reducing Annual leave hours
Hi all I'm using Reckon Desktop and since the change of STP2 and having to create two new Annual Leave Loading payroll items our holiday pay (annual leave) liability is being incorrectly calculated when we pay employee's leave and leave loading. Both payroll items have the tick removed in "include in "Every hour worked"…
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set permission on journal transaction/chart of accounts
Hi Rav, We want set the access right on journal account, e.g payroll expenses set someone cant to see this accounts. but can see /input other account on journal. Would you please advise for us. Thanks a lot. Best regards, Vick
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Incorrect TFN supplied - URGENT help required please
@Rav Hi Rav, I have an employee supply a valid, incorrect TFN for pays from April 23 - Jun 30 and I have finalised EOF with STP Phase 1 Phone App. He has only just realised the error as his income is not showing in ATO portal. I now have his correct TFN and I am unsure as to how to proceed to fix the issue with STP files…
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Upwards withholding variation - extra tax%
Hi, does anyone know how to set up an upwards PAYG withholding variation in Reckon Accounts Desktop for an employee who has requested an upwards variation for extra % tax on top of normal withholding amounts? I can see options to enter an extra $ amount (extra tax field) or a flat tax % (Tax % field), but not an extra tax…
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RDO's and STP Stage 2 - Cashing out leave
Hi, I currently have the RDO's and Saturday RDO's set up under the 'Other Leave Names 1 & 2' in Payroll Company Preferences. I then have these same names in the Payroll Item list as 'hourly wage' type and for tax tracking as Leave - other paid leave (O). This is fine for when the employees actually take the RDO leave and…
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Payroll Allowances
Hi Can someone please explain to me how allowances such as meal, travel and industry should be correctly setup in reckon payroll? I am getting conflicting information. Any help would be greatly appreciated. Thank You
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Why does an error message appear when I go to print an invoice or reconcile a statement?
I have recently installed Reckon Accounts 2023. The error message I get when attempting to print an invoice or reconcile a bank statement is as shown in the uploaded file below. If I do a search for this file on my computer it finds it, but I can't see it in the directory. The directory is read-only but the files are not.…
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Updating retail /sales price
Hi everyone. So, when I enter a bill for incoming stock and the price is different, Reckon is updating my purchase price to match, but not my retail price. I have a standard markup... Is there a way to automate this ?
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Can I delete a lodged STP file?
Sheesh - I'm a poor simple farmer with one employee. I did his first pay run for last quarter on 7-7-2023, and uploaded the STP file. His holidays were due, so I did a separate pay run for them on the same day - and uploaded that STP file. So now I go to lodge my BAS, and their pre filled wages don't match mine. It seems…
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Correct employee superannuation in previous quarter
Hi, Our client has just updated their Reckon Account (Desktop) to 2023 version in order to start using STP Phase 2, starting from 1 October 2023. I assume the employee super will be automatically calculated at 11% after this upgrade. However, we just note that the employee super amount for the July - September 2023 quarter…
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Employee Leave Accruals gone crazy - Reckon Accounts Premier: Contractor Edition 2016
Our employees accrue RDO's (Roster days off) and Saturday RDO's on a weekly basis (as well as the normal Personal Leave and Holiday Leave. We use "Other 1 Accrued" and Other 2 Accrued" to record this leave. Unlike Personal and Holiday Leave the RDO's are not accrued when the employee is on Annual Leave or on Sick Leave. As…