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Super
Is there a report I can run to see if Super has been paid against certain Payroll Items EG. Travel Allowance. I wish to ascertain how much we have incorrectly paid out in Super over a period of time .
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Will there be another STP Phase 2 webinar?
Session 2 is now sold out.
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How to Process the final pay on the death of an employee
Good Afternoon We have had an employee pass away a few months ago. We have finally heard from the Estate and now have the bank account details we need to pay. I have 37.50hrs of pay owing from work completed before death. I have 103.12 hours of annual leave owing. No personal leave. I have been instructed by our HR that no…
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How to resolve installation error 1920 - Accounts Business on Win Surface Pro?
I am trying to install Reckon accounts 13/14 on a surface Pro- It comes up with error 1920- services database can't start. I have read through the help where it tells me manually change all of the account files in the directory??? Nothing seems to be working
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Underpayment of wages
I have accidentally underpaid wages through the bank account. The payslip is correct so I don't want to change it. The underpayment amount has now been paid. I just need to figure out how to process this through the bank account in Reckon.
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win.dat files
When sending emails from inside Reckon (payslips, remittance advices, invoices), my system sends them as a win.dat file which can't be opened by the receiver instead of a pdf. Does anyone know how I stop this from happening please?
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How can I upgrade Reckon accounts Plus 2014 R1 to the R3 version so I can use my backup?
I am using Reckon accounts Plus 2014 R3. I had to do a reinstall which left it as version R1 but it will not install my backup file because it was saved in R3. How can I go about upgrading to the R3 version so I can use my backup? Thanks in advance.
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How to record super fund bounced back? and how to record new supe rliability to pay out
Hi all, We've got superfund bounced back to our bank account because employee's super was incorrect. How do we treat with this refund amount and how do we create another liability to payout this amount? Thank you so much! All your help is appreciated.
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GST issue on bills
Hello Team, Just wondering if anyone has ever experienced this below and whether there is a fix? We entered this bill into Reckon and found out after the fact the view of this bill became different. It was initially put in with the tax (NCG/ non-capital good) and the GST showing at the bottom used to match the total of tax…
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How to handle Super Guarantee for employees under 18 from 1 July 2022 (Reckon Accounts Desktop 2022)
How do I handle Super Guarantee for employees under 18 from 1 July 2022 onward? What's happening? From 1 July 2022, the $450 per month threshold for super guarantee is being removed. Employers will be required to make super guarantee contributions to eligible employees regardless of how much the employee is paid. For those…
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TFN electronic lodgement from Reckon via GovConnect
Hello morning Team, We would like to move away from sending ATO new starters paper TFN declaration forms TO lodging it online/ electronically. Found some really useful information but still not quite sure whether it contains the entire thing we will need to be doing or if a different more complex way is required. The link…
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Unrecoverable error. Code 00000 20132
We use Reckon Accounts Premier Edition 2022. When I try to print the Business Activity Statement, it comes up with 'Reckon Accounts - Unrecoverable Error. Reckon Accounts has experienced a problem and must be shut down. Code: 00000 20132." What am I suppose t do? Could you help with this please. Thank you.
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IIF upload file made some expense accounts disappear from Profit and Loss/ reporting
Morning Team, We are using Reckon Accounts Enterprise 2022. Just wondering if anyone has come across anything like this before? We created a new IIF file that will import multi-BILLs into our Reckon test file. Did have a few issues with it but eventually fixed the issues, including error messages on the ENDTRNS lines that…
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DATA RECOVERY: Maximum file size, data file integrity and backups for Reckon Accounts Hosted and Des
Do you already have what you would define as a large file?With your specific company data file open, check your data file size by viewing the Product Information screen.DATA RECOVERY: How to view the Product Information screen on Reckon Accounts Desktop or HostedIs the backup process taking longer than expected?DATA…
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Prepayments of Suppliers Bills
Hi, We frequently prepay suppliers, and pay deposits on equipment we have ordered. When we enter the payment against the purchase order it receipts the item in Reckon which we do not want as this makes it difficult to track which orders are actually received into the warehouse. Does anyone know if there is there an easy…