This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
This discussion was created from comments split from: Tax Table Update for STSL (24 September 2025) - Reckon Accounts Desktop v34.
I just upgraded to Accounts Premier V34, and came across the info regarding Outlook being the only email provider now. However my invoices still seem to be sending through Gmail (Google workspace). The way I read the documentation, it sounded like all other providers will no longer work (Yahoo/Gmail etc). Is this correct?…
I just installed Reckon Desktop Version 34 in a multiuser environment. What a nightmare! I followed all the instructions and disabled all the Firewalls BUT the installations did not configure itself to allow access through the firewalls once they were turned back on. NOTE: the so cllzed help instructions in V34 were…
Hi all we have transferred our Datafile onto a new PC and the above error is coming up when we try to go to Multi-User mode. Can someone help with how to resolve this? We have the current version of Accounts Desktop.
Often when we email our purchase orders/invoices from Reckon the client will respond to our email and we have NO idea what invoice/purchase order they are referring to as the subject line only says "Purchase Order sent from ……….." or "Invoice sent from………". It is very annoying as several of us share the same email address…
Currently I am able to Post between POS and Accounts but receive the following error message below when trying to Transfer between Accounts and POS Any suggestions please?
I get this message when I try to update the tax tables. I am the administrator. Given that I have do not have any employees with a student loan, am I able to continue to do pays without this update? Regards
Please can someone help me - we have reckon accounts enterprise. Click on write cheque - National AUSTRALIA Bank - the cheque is prefilled. How do I get rid of this so it doesn't come up each time. Can't seem to find a way to delete - Thank you.
Hey peoples, Reckon prods me to use the new SG reporting feature every pay run. Are we supposed to be paying the SG weekly, instead of quarterly, now? Cheers, Rob
Hello everyone This year the business I work with has made a decision to invest in a whole new accounting system for our business. We have been using Reckon for 20+ years. Is there a way that I can keep my history without having to pay for reckon subscription for the next 5-7 years? (needing to keep tax history for tax…
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