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This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
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Hi, Just about to finalise STP for one of my clients who is no longer trading and noticed an issue with the gross pay figure of employees who received unused leave payments. For example, Employee A received the ordinary wage (OTE) $2704 and unused Annual leave and Long service leave pyment totalling $6822. In her final STP…
Is it possible to report Child support deduction payments via STP in Reckon one Payroll? I’m processing payments using the reference no. But I received a call from Services Australia informing that they are not receiving this info through STP. They confirmed that they have received the payment.
There is still an issue with the report in that it has a balance of LSL for all employee's even when they do not have a LSL balance on their file? Obviously this then displays incorrect entitlements. I thought I had raised this issue before but can't be sure. Is anyone else having this issue? Thanks,
I keep getting the message "unable to terminate employe" but no reason. What am I not doing? Thank you
Hi Team, I went into Reckon Payroll today to print off a superannuation contribution report and noticed that one employee who previously had salary sacrifice deductions, but stopped their contribution back in December 2023, these details have reappeared in two pay runs last month but with $0.00 in the amount column. Upon…
I created and submitted a pay run with the 2 employees of my small business, then realised that I should have only had 1 employee in that pay run. I reverted the pay run to draft, unselected the extra employee, and resubmitted it to ATO as an update. However, in the ATO Business Portal, while I can see that an STP update…
Hi, I’m processing a pay run and noticed that for one employee the system is incorrectly calculating an additional $2.92 as RESC. There should be no RESC at all. The gross pay is $1,133.45, so the SGC should simply be 12% of that = $136.01. However, the payslip is showing $138.93, with the extra $2.92 appearing as RESC on…
I have looked and can only find things on when the pay run needs amending. But that is all fine, somehow when keying in the dates of the batch I must have put 1st Nov. instead of 1st Dec. and now I can't find where to edit it. I did start to follow a procedure that says to revert the pay run, attempted that and all these…
Hello. I have tried a new pay run and it keeps failing. The draft will not delete, and I cannot access old submitted pay runs either. The return is always: Failed to load payrun details There was an issue loading this pay run. Any ideas?
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Manage wages, leave, super and Single Touch Payroll for your employees!
