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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi Rav, I’m having a bit of a moment – where is the setting to enable SGC calculations for an under-18 employee who works more than 30 hours in a week, some weeks? Does Reckon automatically calculate this once their superannuation details are entered in their profile and they work >30 hours, or is there a manual setting I…
Has anyone encountered an issue where Reckon Payroll didn't calculate super on a pay run and how did you fix this? This happened on the first week of August and we have had an open ticket with Reckon support since then, still no resolution which is extremely frustrating and very average to be honest. Thanks.
Has anyone encountered an issue where Reckon Payroll didn't calculate super on a pay run and how did you fix this? We cannot even revert the pay run to draft as it gives an error message. This happened on the first week of August and we have had an open ticket with Reckon support since then, still no resolution which is…
If a full-time employee is terminated and subsequently rehired as a casual employee after one month, would it be necessary to re-enter their employee information into the system under the new employment status
I have just noticed that I have quite a few rejected pays because of a wrong TFN, I have rectified the tfn.i resubmitted to ato is that the correct thing to do?
I have updated Reckon payroll and now unable to sign in. The screen closes before I can choose sign in and returns to the Google Play page. 😕
Hi, I have Reckon One and can access via portal (authenticator app= MFA). I downloaded the Payroll app from App Store and tried to sign in. I got to the MFA page and 1) error message states that MFA code send to a mobile number failed and 2) I noticed the mobile number the MFA code sent to is not a number known to me, it…
Hi All, As the ATO Small Business Clearing House will cease operating mid-next year, I thought I would try using Beam through Reckon One as recommended in one of the online training sessions. After a lot of setup, I eventually submitted my first batch. It seemed to go well until one of the employees' USI's was incorrect,…
This discussion was created from comments split from: #TipTuesday - Why does my Payroll Summary report not match my EOFY finalisation? 📆.
Hi Team, I am trying to add a car allowance for one of our employees but in setting this up, I can add the amount but not the quantity. We have two car allowances pay items (employees in different departments). The other person who receives this allowance, it shows the quantity. Could I get some help in rectifying this.…
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