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A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon One has just received a new update which introduces an awesome new upgrade to journals! We've also packed in a bunch of bug fixes to stamp out a few niggling issues. Check out the inclusions of this update below. Say hello to the brand-new Journals experience in Reckon One! 🎉 You spoke, we listened! We heard…
A brand new update has just hit Reckon One and its another big one! A long awaited feature; Line-item Classifications is now available and we've also packed in a bunch of other enhancements and bug fixes, check out the details below. ✨ Line-item Classifications We've expanded Reckon One's classification functionality and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hello Team, I was wondering how can I print off a annual/personal leave taken report for an employee who has left the company and now archived? Thank you.
Hi Rav & Reckon team I have added a few of my employees to reckon mate and they have added their own profile photos in the app but those photos don't appear in their profile in Reckon one. Instead it continues to display their initials in the coloured circle. How do I get the photos to display?
HI, iv been on before with issues with RDOS accruing incorrectly , i still haven't found the answer. Hoping going back to beginning with settings will help? We are currently having to manually enter RDO hours. We thought we had finally worked settings out, however we have found no matter what we input for ordinary eg.…
Hi, I am using Reckon One (transferred to Reckon Payroll STP Phase 2) and I accidentally doubled recording one of the payrun (I submitted twice from the same payrun). The STP pre-fill on BAS has also recorded double amount of the same payrun. How can I reverse/delete one of the payrun from the ATO? From the first time it…
Completed my first payroll under Reckon Desktop STP2 and submitted to ATO and got an error message saying "submission rejected by ATO" - Contractor ABN must be supplied if an Income Stream Collection tuple with a type code Voluntary Agreement contains a Gross Payment or PAWGW amount that is greazter than zero. Trouble is…
Hi, We have been having issues with the setting for RDOS. It has been set up in employees - Leave - edit RDO as " accrural period" 'per pay' and 'per time' worked, but neither settings take the accrual correctly. Unless we enter in the payrun as ordinary hours 40 hours, RDO's wont accrue and add to the leave balance each…
Dear Reckon team, I have an issue when I generate the payrun for my client. The staff's hours in 4 decimals is 20.8889. However, when I enter 20.8889 in the payrun, it automatically rounded to 20.89, which is $0.03 different from the correct amount. I have tried to download the payroll app to see whether I can fix it but…
Hi, we have one employee with salary sacrifice. I went through the process of checking and amending payroll and employees after the migration and have just done the first payroll. But it didn't equal one employee's net pay. Found that it didn't include the salary sacrifice. But where do I go to fix that? I thought his…
Hi, I was actually after what gen.ledg.accts to enter at the beginning of payroll settings. But I thought a help video might help, at least this one appeared relevant. But there is no way I can remember all that is describes. Also, although what I am typing here is quite large, in the video I can't make much of what they…
Hi Rav, Recently as i went to lodge the EOFY submission report i noticed for one employee that there was an amount showing up under RESC. This employee has only ever had super guarantee paid and no RESC payments. For the 26 pay runs that occured for this employee during the year for some reason only two pay runs are…
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