installation interrupted

Greg_7828354
Greg_7828354 Member Posts: 3 ✭
edited February 2017 in Reckon Accounts (Desktop)
Reckon Account 2015 new instalation

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,731 Community Manager Community Manager
    edited February 2017
    Hi Greg
    Welcome to the Reckon Community!

    Are you receiving any specific error messages when your install gets interrupted?

    Can you let us know what operating system you're using? eg. Windows 7, 8, 10 etc
    Reckon Logo - Signature.png
  • Greg_7828354
    Greg_7828354 Member Posts: 3 ✭
    edited October 2015
    Hi Rav,  thank you for your prompt reply.  Recently updated to Windows 10 
  • Greg_7828354
    Greg_7828354 Member Posts: 3 ✭
    edited October 2015
    and there is no specific error message 
  • John G
    John G Reckon Staff Posts: 1,583 Reckon Staff
    edited February 2017
    Hi Greg,

    Check that .Net Framework 3.5.1 is turned on in Windows Components of Programs & Features - directions are available here.

    Also, please check out our statement on Reckon Accounts and Windows 10.

    Hope this gets you going.


    regards,
    John

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