Error 1723 when trying to uninstall RA 2015, even when McAfee disabled.

Karen Dorrell_8082873
Member Posts: 2 ✭
I am trying to install my Reckon Accounts 2016 upgrade without any luck. I keep getting an Error 1723 message - there is a problem with this Windows Installer package. A DLL required for this install to complete couild not be run. Have tried deactivating McAfee program also without any success. It's been months since I've been able to log-in due to this issue
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Comments
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Hi Karen,
A similar question was posted recently, there are some suggestions on this thread that may assist you -
https://community.reckon.com/reckon/topics/peter-wood
Let us know how you get on
Cheers
Rav0
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