Cant understand your help team members

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Sharon_9323871
Sharon_9323871 Member Posts: 7 Reckoner Reckoner
edited October 2024 in Reckon One
I just called the support team and get someone on the line that can't even speak English well and could not understand hardly a word he said - advised him that I couldn't so he just goes and repeats what he already said - what use is that?????

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,337 Reckon Community Manager Community Manager
    edited October 2017
    Hello Sharon,

    The Reckon team is made up of folks from diverse backgrounds and cultures and is one element of what make our teams so awesome.
    I'm sure the team member was just trying to help by outlining what he was trying to communicate when repeating himself.

    Were you able to get your query resolved?
  • Sharon_9323871
    Sharon_9323871 Member Posts: 7 Reckoner Reckoner
    edited October 2017
    Unfortunately I was not able to.  It concerns the matter that I have Reckon Accounts Personal Plus 2015 and it is does not seem to support Windows 10 and I am having heaps of problems because of this.
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