transactions in bank account but not in money out

Denize HootonDenize Hooton Member Posts: 9 ✭
edited November 2017 in Reckon One
Transactions "Missing" in Money Out.  Nearly 3 months of transactions (unreconciled) from July to September 2016 are in Bank Account, but not showing in Money Out transactions.

Comments

  • John GJohn G Reckon Staff Posts: 2,283 ✭✭
    edited November 2017
    Welcome to the Reckon Community, Denize,

    BankData problems are best communicated directly to the BankData team on [email protected]  In this case send through a bank statement and mark the transactions that are missing.  You can block out confidential information as they only need to see the number of transactions a day and the bank account number.  


    regards,
    John.
  • Denize HootonDenize Hooton Member Posts: 9 ✭
    edited November 2017
    Hi - thanks for your comment but we don't use the bank feed. The transactions were previously showing but have now disappeared even though I can print them in a GL report.
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