My Hosted Account has expired and i cannot access my file :(

Priscilla
Priscilla Member Posts: 4 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Hi Rav, my Reckon Hosted expired on 4th January and I purchased a new licence, however my backup has failed and now when I log in it says account has expired - so I am totally stuck! Can you please kindly help me...



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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,812 Reckon Community Manager Community Manager
    edited January 2018
    Hey there Priscilla,

    We can definitely take a look into this and get it sorted out for you. Can you please give us a buzz onย 1300 756 663 when you get a chance & we'll straighten this out ASAP.
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