Online Banking Centre links to the bank are not working

ToniToni Member Posts: 147
edited July 15 in Accounts Hosted
when going through the online banking centre, the link to internet banking login is not working.....

Comments

  • John GraetzJohn Graetz Member Posts: 1,653 ✭✭✭
    edited July 15

    Hi Toni.  Perhaps this is a NZ problem as mine seems to be working ok in Aus.  John L G


  • ToniToni Member Posts: 147
    edited December 2018
    Hi John
    Could be a NZ issue,  although I haven't tried to use the link in a while as over the Holiday break we had only a few transactions that weren't memorised so have just entered manually up until today. It it worked before the update.


  • RavRav Administrator Posts: 9,813 Administrator
    edited February 2018
    Hi Toni,

    I think I recall a case or two of this cropping up a few days after the new update and I know this might sound roundabout but can you try this out and see if there's any change for you.

    Click on Reckon BankData link on the right
    image

    You'll be presented with the below message. Ensure that you TICK the "Do not display option" and click OK.
    image

    The screen will then proceed to open a browser window within Hosted. You can close this.

    Try accessing your Online Banking through Hosted as you were.

    It should work from here but let me know how you get on
  • ToniToni Member Posts: 147
    edited December 2018
    Thanks Rav, it worked :-)
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