Sent Emails

Melissa MeedsMelissa Meeds Member Posts: 31
edited April 11 in Accounts Hosted
I use Accounts Hosted.  I am needing to see if a Pay Slip was actually sent to an employee. How can I view SENT emails.  I see this issue was brought up in 2016 and a solution was supposed to be set up, but I cant seem to find. HELP PLEASE

Comments

  • RavRav Administrator Posts: 9,801 Administrator
    edited April 2018
    Hi Melissa,
    There is no sent email functionality available natively in Reckon Accounts Hosted. 

    While I appreciate that may not be the most ideal workflow, an option is to CC/BCC yourself into outbound emails so that it creates a record for you.

    An alternative option is Cosmic Invoice which is a Reckon Accounts Hosted add-on built by our API Partner Chandra at Cosmic Innovations - https://www.reckon.com/marketplace/add-on/cosmic-invoice/
  • ZappyZappy Accredited Partner Posts: 4,428 ✭✭✭
    edited August 2019
    You cannot. We have been asking for this for years now. Its a huge hole in the system.
  • Kwikbooks (Professional Partner)Kwikbooks (Professional Partner) Member Posts: 876
    edited April 11
    Well said Kevin, and add, "along with all the other stuff" to complete the sentence.

    Mel, I use the cc me into all emails system.  On all profiles, suppliers, customers, employee, I add my clients email address after the other one, just put a ; in between.  i.e  [email protected];[email protected]


  • ZappyZappy Accredited Partner Posts: 4,428 ✭✭✭
    edited April 2018
    That does NOT tell you if it has been received. Its not even close to useful. If the email doesnt exist or if you misspelled it you will never know. Just have a look at how the other software handles it.
Sign In or Register to comment.