Unable to open Reckon One Subscription - app.reckonone.com redirected you too many times

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Travis_9661406
Travis_9661406 Member Posts: 2 Novice Member Novice Member
edited October 2024 in Reckon One
Hi,

Every time I click to open the Reckon One subscription I have I see an error message stating "redirected you too many times".

I have tried using Chrome and Safari, they both have the same error. I have also tried clearing the browser cookies with no luck.

image

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,287 Reckon Community Manager Community Manager
    edited May 2018
    Hi Travis,
    Is this still happening for you?

    If so, can you please try removing everything after the word 'Core' in the URL and then reload the page.

    Does that open Reckon One for you?
  • Travis_9661406
    Travis_9661406 Member Posts: 2 Novice Member Novice Member
    edited May 2018
    Hi Rav,

    Thank you. It is working now.
This discussion has been closed.

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