Hi. I cant log into work account because of a trial account. pls help!!

Julie Member Posts: 1
edited May 2018 in Reckon One
I can't log in to my work account. I opened a trial account and when I log in, it brings up both accounts but wont let me access the work one. Please help....


  • Rav
    Rav Administrator Posts: 13,471 Community Manager Community Manager
    edited May 2018
    Hi Julie,
    Can you give us some more info on this, when you say you login and it brings up both accounts does this mean your Reckon One book for your work has been shared with you? 

    What is happening when you try to open a book after logging in?