Frozen screen after printing issue
We are using Reckon Accounts Hosted 2018.
This morning I attempted to print out a document and the window which appears to generate the invoice seemed to get stuck and the time taken to produce the document got to over 300 seconds (it generally takes about 3-4 seconds). As it seemed like it would not print, I closed this window. Reckon now appears to be stuck and I can no longer access anything or close the other small printing window that remains on the screen (see screen dump). I have tried exiting the Reckon tab and then logging back in but it takes be back to the same screen and remains frozen. Help!